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8 Digital Journey Jobs

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3.0 - 6.0 years

11 - 16 Lacs

gurugram

Work from Office

About the Role: The role will primarily focus on driving sales through central leads generated via partnerships/Channels/Cross Sell and managing a dedicated sales team across locations with 4 dedicated Sales Managers (with their mapped RMs). The key responsibility will be to ensure that all leads shared by our digital partners are seamlessly processed in the system and effectively converted into business . This involves close collaboration with the Call center, Digital partnerships team, and sales managers to monitor lead flow, drive conversions, and achieve business targets. Key Deliverables: Drive sales performance from digital partnership leads Manage complete lead funnel from the Partner...

Posted 2 days ago

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3.0 - 7.0 years

0 Lacs

navi mumbai, maharashtra

On-site

At Dow, we prioritize putting people first and are dedicated to delivering integrity, respect, and safety to our customers, employees, and the planet. Our diverse workforce is the core of our solutions, reflecting the communities we serve and the global business landscape. As a part of our team, you will have the daily opportunity to contribute your unique perspective, solve challenges, influence industries, and help shape the future. Our purpose is clear - to foster a sustainable future through science and collaboration. If you are seeking a challenging and meaningful role, you have come to the right place. As a Marketing Manager with Digital Experience / Senior Marketing Specialist at Dow ...

Posted 3 weeks ago

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9.0 - 14.0 years

20 - 35 Lacs

Bengaluru

Remote

We are currently seeking a Project Manager Contact Center for one of our banking clients. Work location: India ( Bangalore, Pune, Hyderabad) Work setting: remote We are looking for a strategic and technically adept Channels Project Manager to lead initiatives within our Digital Banking Transformation program. The role is responsible for delivering Contact Center Automation, AI/ML-driven customer engagement solutions, and digital self-service channels aligned with regulatory requirements and customer experience standards in the banking sector. Key Responsibilities: Lead the end-to-end delivery of digital customer interaction projects across voice, chat, mobile, and online banking platforms. I...

Posted 2 months ago

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4.0 - 9.0 years

10 - 18 Lacs

Mumbai, Navi Mumbai, Mumbai (All Areas)

Work from Office

Role & responsibilities The Business Analyst External Integrations is a critical role for ensuring seamless integration between the Insurance Marketplace platform and external ecosystem partners such as insurers, government data platforms (like Vahan, Aadhaar, CERSAI), identity verification services (e-KYC, NSDL), and payment gateways. responsibilities Lead integration requirement analysis for all insurer and third-party interfaces (e.g., Vahan, Aadhaar, NSDL, CERSAI, e-KYC, NPCI, payment gateways). Coordinate with insurers and ecosystem partners to gather, document, and validate interface requirements and onboarding processes. Define data schemas, mapping templates, and API specifications; ...

Posted 3 months ago

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8.0 - 13.0 years

15 - 27 Lacs

Hyderabad, Pune, Bengaluru

Hybrid

Brickendon Consulting is an award-winning management and technology consultancy, specializing in delivering complex change in highly regulated environments. The firm is divided into four practices focused on Strategy & Advisory AI & Data Business Consulting Digital & Technology It was founded in 2010 with the aim of providing real, lasting transformational change to clients. We have grown rapidly and now have offices across the UK, Europe, the US, the UAE and India. Our people are intelligent and focused high achievers, with an average of 10 years industry experience. We are Looking for Strong Business Analyst with good exposure to Wealth domains and digital journeys on customer mobile app. ...

Posted 3 months ago

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8.0 - 13.0 years

19 - 34 Lacs

hyderabad, pune, bengaluru

Work from Office

Role & responsibilities Role Overview We are seeking an experienced Channels Project Manager with strong expertise in driving digital transformation initiatives across customer channels. The role will focus on delivering digital journeys (mobile & web), chatbot implementations (AI/GenAI), and RM chat solutions (e.g., WhatsApp and other messaging platforms) . While prior experience in contact centre environments is not mandatory, a working awareness of contact centre processes is preferred to ensure seamless integration with broader customer experience strategies. Key Responsibilities Lead end-to-end delivery of digital channel transformation projects , ensuring alignment with business strate...

Posted Date not available

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7.0 - 12.0 years

7 - 16 Lacs

gurugram

Work from Office

Role & responsibilities War on Failure DQM & Auto heal DQM & Auto Heal Implementation to ensure System Sync - (All parameters included in DQM project) Exception Identification, Closure within TAT & Eliminating Defects Complete Management of Master order configuration across applications Airtel work, humming Bird, LDAP etc Digital Journey Breakages Failures Identification & close-looping - By testing journeys, Picking up from FGDs/mails Tracking issues and work with Product team to fix them structurally Order breakages New Product launch Configuration of the product, maintain & fulfill test requirements alongside manage provisioning order flow Process Simplification Creating & re-engineering ...

Posted Date not available

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7.0 - 12.0 years

7 - 16 Lacs

gurugram

Work from Office

Role & responsibilities War on Failure DQM & Auto heal DQM & Auto Heal Implementation to ensure System Sync - (All parameters included in DQM project) Exception Identification, Closure within TAT & Eliminating Defects Complete Management of Master order configuration across applications Airtel work, humming Bird, LDAP etc Digital Journey Breakages Failures Identification & close-looping - By testing journeys, Picking up from FGDs/mails Tracking issues and work with Product team to fix them structurally Order breakages New Product launch Configuration of the product, maintain & fulfill test requirements alongside manage provisioning order flow Process Simplification Creating & re-engineering ...

Posted Date not available

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