10 Digital Journey Jobs

About the Role We are looking for a dynamic Life Insurance Growth Lead to drive business growth across Apollo Life Insurance vertical. The role will focus on scaling distribution, optimizing digital journeys, and deepening customer engagement through data-driven acquisition and cross-sell strategies. This role requires a professional with strong experience in Life Insurance distribution/sales , preferably with exposure to digital or partnership-led models , and an ability to work cross-functionally with product, CRM, and analytics teams. Key Responsibilities Own the end-to-end growth strategy for Life Insurance business from acquisition to retention. Drive sales performance through both onli...

Role & responsibilities We're looking for a Digital Product Manager to take ownership of the Unsecured Business Loan product and lead its end-to-end digital transformation. What Youll Be Doing: Design and optimize DIY customer journeys from onboarding to disbursal Create detailed BRDs, conduct thorough UAT, and ensure flawless execution Collaborate with cross-functional teams Tech, Credit, Risk, UI/UX Build intuitive digital flows with customer-first UX Track key performance metrics and continuously iterate for growth Interested? Lets Connect! durgesh.ojha@skillventory.com / 90392 26555

About the Role: The role will primarily focus on driving sales through central leads generated via partnerships/Channels/Cross Sell and managing a dedicated sales team across locations with 4 dedicated Sales Managers (with their mapped RMs). The key responsibility will be to ensure that all leads shared by our digital partners are seamlessly processed in the system and effectively converted into business . This involves close collaboration with the Call center, Digital partnerships team, and sales managers to monitor lead flow, drive conversions, and achieve business targets. Key Deliverables: Drive sales performance from digital partnership leads Manage complete lead funnel from the Partner...

At Dow, we prioritize putting people first and are dedicated to delivering integrity, respect, and safety to our customers, employees, and the planet. Our diverse workforce is the core of our solutions, reflecting the communities we serve and the global business landscape. As a part of our team, you will have the daily opportunity to contribute your unique perspective, solve challenges, influence industries, and help shape the future. Our purpose is clear - to foster a sustainable future through science and collaboration. If you are seeking a challenging and meaningful role, you have come to the right place. As a Marketing Manager with Digital Experience / Senior Marketing Specialist at Dow ...

We are currently seeking a Project Manager Contact Center for one of our banking clients. Work location: India ( Bangalore, Pune, Hyderabad) Work setting: remote We are looking for a strategic and technically adept Channels Project Manager to lead initiatives within our Digital Banking Transformation program. The role is responsible for delivering Contact Center Automation, AI/ML-driven customer engagement solutions, and digital self-service channels aligned with regulatory requirements and customer experience standards in the banking sector. Key Responsibilities: Lead the end-to-end delivery of digital customer interaction projects across voice, chat, mobile, and online banking platforms. I...

Role & responsibilities The Business Analyst External Integrations is a critical role for ensuring seamless integration between the Insurance Marketplace platform and external ecosystem partners such as insurers, government data platforms (like Vahan, Aadhaar, CERSAI), identity verification services (e-KYC, NSDL), and payment gateways. responsibilities Lead integration requirement analysis for all insurer and third-party interfaces (e.g., Vahan, Aadhaar, NSDL, CERSAI, e-KYC, NPCI, payment gateways). Coordinate with insurers and ecosystem partners to gather, document, and validate interface requirements and onboarding processes. Define data schemas, mapping templates, and API specifications; ...

Brickendon Consulting is an award-winning management and technology consultancy, specializing in delivering complex change in highly regulated environments. The firm is divided into four practices focused on Strategy & Advisory AI & Data Business Consulting Digital & Technology It was founded in 2010 with the aim of providing real, lasting transformational change to clients. We have grown rapidly and now have offices across the UK, Europe, the US, the UAE and India. Our people are intelligent and focused high achievers, with an average of 10 years industry experience. We are Looking for Strong Business Analyst with good exposure to Wealth domains and digital journeys on customer mobile app. ...

Role & responsibilities Role Overview We are seeking an experienced Channels Project Manager with strong expertise in driving digital transformation initiatives across customer channels. The role will focus on delivering digital journeys (mobile & web), chatbot implementations (AI/GenAI), and RM chat solutions (e.g., WhatsApp and other messaging platforms) . While prior experience in contact centre environments is not mandatory, a working awareness of contact centre processes is preferred to ensure seamless integration with broader customer experience strategies. Key Responsibilities Lead end-to-end delivery of digital channel transformation projects , ensuring alignment with business strate...

Role & responsibilities War on Failure DQM & Auto heal DQM & Auto Heal Implementation to ensure System Sync - (All parameters included in DQM project) Exception Identification, Closure within TAT & Eliminating Defects Complete Management of Master order configuration across applications Airtel work, humming Bird, LDAP etc Digital Journey Breakages Failures Identification & close-looping - By testing journeys, Picking up from FGDs/mails Tracking issues and work with Product team to fix them structurally Order breakages New Product launch Configuration of the product, maintain & fulfill test requirements alongside manage provisioning order flow Process Simplification Creating & re-engineering ...

Role & responsibilities War on Failure DQM & Auto heal DQM & Auto Heal Implementation to ensure System Sync - (All parameters included in DQM project) Exception Identification, Closure within TAT & Eliminating Defects Complete Management of Master order configuration across applications Airtel work, humming Bird, LDAP etc Digital Journey Breakages Failures Identification & close-looping - By testing journeys, Picking up from FGDs/mails Tracking issues and work with Product team to fix them structurally Order breakages New Product launch Configuration of the product, maintain & fulfill test requirements alongside manage provisioning order flow Process Simplification Creating & re-engineering ...