Digital HR Solution Design / Presales Specialist

As a Digital HR Solution Design / Presales Specialist, you will play a pivotal role in shaping and delivering innovative digital transformation solutions for clients. You will be responsible for understanding business challenges, designing strategic solutions, and driving proposal excellence. This role demands a blend of technical acumen, consulting expertise, and creative presentation skills to influence stakeholders and accelerate decision-making.

Key Responsibilities

Solution Design & Consulting

Analyze client requirements and business processes to design tailored digital transformation solutions.

Collaborate with cross-functional teams to develop scalable, sustainable, and cost-effective solutions.

Lead workshops and discovery sessions to gather insights and define solution architecture.

Ensure solutions meet functional and non-functional requirements

Proposal Development

Streamline the proposal creation process by leveraging reusable assets and frameworks.

Ensure timely and high-quality responses to RFPs/RFIs with compelling solution narratives.

Align proposals with client expectations, industry trends, and organizational capabilities.

Assist in identifying opportunities to digitize and automate HR processes (e.g., onboarding, payroll, performance management).

Collaborate with HR stakeholders to implement workflow improvements using digital tools (e.g., RPA, low-code platforms).

Stakeholder Engagement

Act as a trusted advisor to clients, translating complex technical concepts into business value.

Present solutions to internal and external stakeholders using impactful storytelling and visualization.

Build strong relationships with clients, partners, and internal teams to foster collaboration.

Good to have, but important requirement:

Collaboration & Project Participation

Work with cross-functional teams including HR, IT, and external vendors to deliver digital HR initiatives.

Participate and contribute to project documentation like RFP, RFI.

Required Skills & Competencies

Technical & Domain Expertise

Understanding of core HR processes (e.g., Recruitment, Employee lifecycle, Payroll, benefit administration, Performance Management)

Strong understanding of digital transformation frameworks, enterprise architecture, and emerging technologies (e.g., cloud, AI/ML, automation).

Experience in business analysis, process reengineering, and solution mapping.

Familiarity with industry-specific challenges and digital trends.

Consulting & Strategic Thinking

Ability to assess business needs and craft strategic solutions that drive value.

Strong analytical and problem-solving skills.

Experience in client-facing consulting roles with a focus on innovation and transformation.

Communication & Presentation

Exceptional PowerPoint skills including slide design and layout, data visualization, and use of advanced features.

Strong written and verbal communication skills.

Ability to simplify complex ideas and present them clearly to diverse audiences.

Leadership & Collaboration

Proven ability to lead cross-functional teams and manage stakeholder expectations.

High degree of adaptability and resilience in a fast-paced environment.

Collaborative mindset with a focus on team success and client satisfaction.

Tools & Technologies

Experience with HRIS platforms (e.g., Workday, SAP, Oracle)

Exposure to digital platforms and tools (e.g., Salesforce, SAP, ServiceNow) is a plus.

Basic knowledge of data visualization tools (e.g., Power BI, Tableau)

Exposure to automation tools (e.g., UiPath, Power Automate)

Proficiency in Microsoft Office Suite (especially PowerPoint and Excel).

Familiarity with project management tools (e.g., JIRA, MS Project, Trello).

Impact of the Role

This role will significantly enhance the efficiency and quality of solution proposals, reduce turnaround time, and elevate client satisfaction. By integrating strategic thinking with technical expertise and visual storytelling, the specialist will drive business growth and innovation.