Digital Community Engagement Manager

As a Digital Community Engagement Manager at Intuit Management Consultancy in India, your role is to build and manage a vibrant online community on various platforms. Your primary goal will be to engage with community members, foster discussions, and create a positive environment that promotes the brand and its products/services. Key Responsibilities: - Build and manage a strong and engaged community on various online platforms. - Develop and execute community engagement strategies to drive interaction and participation. - Monitor community discussions, respond to inquiries, and address concerns promptly and professionally. - Create engaging content such as posts, polls, and announcements to keep community members informed and engaged. - Organize community events like AMA sessions and contests to foster interaction and relationships. - Collaborate with internal teams to gather feedback and insights from the community and adapt strategies accordingly. - Track and analyze community metrics to assess the effectiveness of initiatives and identify areas for improvement. Qualifications Required: - Proven experience as a community manager or similar role. - Excellent written and verbal communication skills. - Deep understanding of online platforms and their features. - Passion for technology and professional services industry. - Strong interpersonal skills and relationship-building abilities. - Ability to work independently and collaboratively in a fast-paced environment. - Familiarity with social media management tools and analytics platforms. - Bachelor's degree in marketing, communications, business, or related field preferred.,