Digital Collaboration Engineer (Senior)

As a Senior Digital Collaboration Engineer, your primary role will involve managing configurations within collaboration platforms like Google Workspace. You will be responsible for identifying and resolving technical issues related to collaboration tools and providing technical expertise and support to ensure optimal performance. Creating and maintaining documentation for user guides, procedures, and troubleshooting steps will also be part of your responsibilities. Your key responsibilities will include managing complex configurations within collaboration tools, proactively monitoring and maintaining them to prevent downtime, and integrating these tools with the IT environment. You will be expected to stay updated with the latest advancements in collaboration tools and trends, as well as researching new features and enhancements to implement improvements. Additionally, you will lead and manage collaboration solution development projects from concept to deployment, ensuring adherence to timelines, budgets, and quality standards. Championing the adoption and utilization of collaboration solutions across the organization will also be a crucial aspect of your role. To excel in this position, you should possess in-depth technical knowledge of collaboration tools, systems, and infrastructure, along with expertise in performance optimization, scalability, and integration with other IT systems and applications. Strong problem-solving skills, the ability to work on complex technical challenges, and proficiency in vendor management are essential for success in this role. Ideally, you should have 5+ years of experience in IT Engineering, System Administration, or similar roles, along with a Bachelor's Degree in Computer Science, Information Technology, or a related field. Relevant certifications in collaboration tools or related technologies would be advantageous. Proficiency in oral and written English at B1/B2 level is also required for effective communication in this role.,