Digital - BD & CS

• Responsible for client relationship management and business development
• End to End Account Management for existing and new campaigns like CPI, CPL, CPA, CPV, CPC, CPV etc for different Industry verticals on web and mobile channels
• Responsible for strategizing and scaling up existing campaigns
• Coordination with Delivery team to ensure smooth tracking, functioning and reporting of the campaigns

Job specifications

• Min 2years to max 5 years of hands on exposure to Client relationship
• Ability to take business CRM ownership and manage relationship with existing clients
• Responsible for overall understanding of customer behavioural segmentation and profiling with mining of the account
• Execution of CRM Management tools and tasks.
• Stakeholder management with the delivery team and clients
• Ensure optimum business along with value creation in service delivery
• Manage client conflicts and challenges
• Resourceful and energetic executor capable of taking on a task and driving it to completion.
• Ability to multi-task and meet deadlines while paying attention to details
• Be the escalation point for the client

Desired Skills and Experience :

• Excellent presentation and communication skills
• Results-driven, focused and analytical.
• Outstanding follow-up and time management skills
• Prior exposure to digital media sector will be an advantage
• Minimum Graduate, PG in relevant field of study will be a plus.
• Certificate programs / Diploma in Digital media will be a plus