Digital Account Opening

0 - 6 years

2 - 4 Lacs

Posted:1 month ago| Platform: Naukri logo

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Work Mode

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Job Type

Full Time

Job Description

Position Overview:

Digital Account Opening Specialist

Role & responsibilities

1) Manage and provide support for any technical issues that customers may encounter during the account opening process for Axis Direct.

2) Responsible for achieving targets assigned by the organization.

3) Resolve client queries related to account opening through calls.

4) Create awareness of the Axis Direct platform through phone calls.

5) Train and educate customers on completing the on boarding process.

6) Understand customer requirements by contacting them.

7) Ensure transparent engagement with customers during on boarding.

8) Explain the latest offers and schemes to DIY (Do it yourself) customers through communication.

9) Answer questions and resolve issues to ensure a smooth and positive customer experience.

Preferred candidate profile

  • Minimum Qualification: Graduation
  • Proven years of Experience.
  • Excellent communication skills with a customer-first mindset.
  • Strong problem-solving abilities and attention to detail.
  • Comfortable with long hours of calling daily.
  • Ability to handle sensitive information with confidentiality.

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AXIS DIRECT logo
AXIS DIRECT

Printing Services

Nashville Tennessee

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