Digital Account Manger

Job Description

About Us: We are a growing digital agency specializing in Paid Media, SEO, and Website Development. Our team is passionate about delivering real results for our clients across various industries. We're looking for a client-focused Account Manager to join our team and be the critical bridge between our internal specialists and our clients. Role Overview: As an Account Manager, you will be responsible for managing client communications, overseeing project delivery, and ensuring clients are supported and informed at every stage. You’ll work closely with our Paid Media, SEO, and Web teams to ensure projects run smoothly and goals are achieved. Key Responsibilities: Be the main point of contact for assigned clients. Manage day-to-day communications, meetings, and updates. Coordinate and oversee internal team deliverables across Paid Media (Meta Ads, Google Ads), SEO, and Website projects. Manage project timelines, priorities, and expectations. Identify and communicate client needs and feedback to internal teams. Support the creation of project plans, reports, and presentations. Ensure campaigns and projects meet deadlines and quality standards. Troubleshoot issues and escalate where needed. Build strong, long-term client relationships based on trust and results. About You: 2+ years of experience in a client-facing account management role within a digital agency. Strong understanding of Paid Media platforms (Meta Ads, Google Ads). Familiarity with SEO and Website project processes. Excellent communication and relationship-building skills. Highly organized with strong project management skills. Comfortable managing multiple clients and projects at once. Proactive, solutions-focused, and detail-oriented. Experience using project management and reporting tools (e.g., Clickup, Asana, Monday.com, Google Analytics) is a plus. Bonus Skills: Experience with reporting dashboards or basic analytics interpretation. Basic knowledge of website CMS platforms like WordPress. Show more Show less