DevOps Analyst

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Company Description

Frigga Cloud Labs empowers tech excellence in cloud management by simplifying DevOps practices for tech companies and developers. Our Frigga Cloud Suite is an innovative Kubernetes management tool that abstracts cloud management complexities across AWS, GCP, and Azure. We deliver an automated DevOps experience, ensuring robust hosting with top-notch security, availability, and disaster recovery features. Backed by profound R&D, we aim to optimize cloud components to meet the highest software standards. Join us if you're passionate about being at the forefront of cloud tech innovations.

Role Description

We are seeking a DevOps Analyst to join Frigga Cloud, focusing on customer engagement, task tracking, and reporting in a cloud and DevOps environment. The ideal candidate should have a B.Tech/B.E. (in CS/IT) + MBA qualification, strong communication skills, and prior work experience in software engineering.

Key Responsibilities

• Handle customer calls and emails to ensure effective communication and issue resolution.
• Track tasks and coordinate with Engineering teams to ensure smooth project execution.
• Prepare customer reports to provide insights into cloud infrastructure performance and usage.
• Conduct external engagement research to identify priorities and opportunities for cloud cost optimization and scalability.
• Collaborate with teams to align business needs with Frigga’s cloud solutions and services.

Qualifications and Skills

• Education:

  B.Tech /B.E. (in CSE/IT)

• Experience:

  Work experience in software engineering is required.

• Communication:

  Strong communication skills, both verbal and written.

• Language:

  Fluency in English is mandatory.

• Technical Skills:

  Ability to analyze data and generate actionable insights in a cloud environment.

• Soft Skills:

  Proactive, detail-oriented, and strong problem-solving abilities.