Developer, Salesforce

Job Description

The main purpose of a Salesforce Developer role is to design, develop, and implement scalable Salesforce solutions that meet the business requirements and enhance the functionality of the Salesforce platform. Position Developer, Salesforce Location Hyderabad (SAL) ININD, Bangalore, KA How you'll Create Possibilities Scope of the role Customisation and Configuration: Customise Salesforce by creating custom objects, fields, formulas, workflows, process builder flows, and other features to support business processes. Develop Apex classes, triggers, and controllers to implement complex business logic. Design and develop Visualforce pages and Lightning Web Components to create a responsive user interface and enhance user experience. Integration: Integrate Salesforce with other systems using SOAP/REST APIs, middleware tools, and data integration techniques. Testing and Deployment: Write unit tests and conduct code reviews to ensure quality. Manage deployments between environments using change sets or other deployment tools. Documentation and Support: Document technical solutions, provide support to end-users, and troubleshoot issues related to Salesforce configuration and customisation. Quality Assurance: Manage Salesforce deployments across development, testing, and production environments using tools like Salesforce DX, Ant Migration Tool, or CI/CD pipelines. Role Responsibilities Solution Design and Development: Collaborate with business analysts and stakeholders to understand business requirements and translate them into technical designs on the Salesforce platform. Design and implement scalable Salesforce solutions using declarative features such as Process Builder, Flow Builder, Lightning App Builder, and programmatic development in Apex and Visualforce. Develop and customize Salesforce applications using declarative tools (eg, point-and-click development using Process Builder, Flow Builder, and Lightning App Builder) as we'll as programmatic solutions using Apex and Visualforce. Integration and Data Management: Integrate Salesforce with external systems using RESTful APIs, SOAP APIs, and middleware solutions like MuleSoft. Design and implement data migration strategies to transfer data from legacy systems into Salesforce, ensuring accuracy and consistency. Technical Implementation and Coding: Develop and maintain Apex classes, triggers, controllers, and batch processes following Salesforce coding best practices and guidelines. Build Visualforce pages, Lightning components, and Lightning web components to create intuitive and responsive user interfaces. Testing and Quality Assurance: Perform unit testing, integration testing, and system testing to validate Salesforce functionalities and ensure quality deliverables. Conduct code reviews and collaborate with peers to identify and address code quality issues and optimize performance. Documentation, Deployment Knowledge Sharing: Document technical design specifications, system configurations, and deployment steps to facilitate ongoing support and maintenance of Salesforce solutions. Manage Salesforce deployments across multiple environments using version control tools and continuous integration/continuous deployment (CI/CD) pipelines. Share knowledge and provide guidance to junior developers or other team members on Salesforce development best practices, coding techniques, and platform capabilities. Collaboration and Communication: Work closely with cross-functional teams including Salesforce administrators, UX/UI designers, business analysts, and QA testers to deliver integrated solutions. Communicate effectively with stakeholders to provide updates, gather feedback, and ensure alignment of Salesforce solutions with business goals and requirements. Continuous Improvement: Promote a culture of continuous improvement by identifying opportunities to enhance processes, tools, and methodologies in data and analytics delivery. Stay updated with Salesforce platform releases, new features, and industry trends. Evaluate and recommend new technologies or tools that can enhance Salesforce development practices and improve business outcomes. Health & Safety: You are expected to understand Health and Safety matters that relate to your role and to manage daily activities to fully comply with all Health & Safety Executive (HSE) legislation, regulation, and policies. Experience: 2+ years demonstrated experience with administration and support for multi cloud Sales Cloud, Service Cloud & Community Cloud 2+ years demonstrated experience in Force.com development, with strong focus in Apex and Visualforce, Lightning Components & API/Web Services (SOAP & REST APIs) Basic understanding of Salesforce platform concepts, configuration, and customization capabilities. Familiarity with programming languages such as Apex, Visualforce, JavaScript, HTML, and CSS is a plus. Strong problem-solving skills and analytical thinking to troubleshoot issues and propose solutions. Effective communication skills to collaborate with team members and stakeholders. Qualifications Bachelors degree in Computer Science, Information Technology, or related field (or equivalent practical experience). Skills & Attributes Technical Proficiency : Strong technical skills in CRM system administration, customization, and integration. Proficiency in CRM platforms such as Salesforce, Microsoft Dynamics, or others. Analytical Skills : Ability to analyse data, interpret trends, and derive actionable insights to drive strategic decision-making and operational improvements. Project Management : Experience in managing CRM projects from initiation to completion. Ability to define project scope, manage timelines, allocate resources, and ensure project deliverables meet quality standards. Communication Skills : Excellent verbal and written communication skills to effectively interact with stakeholders at all levels of the organization. Ability to convey complex technical information to non-technical audiences. Problem-Solving Skills : Strong problem-solving abilities to troubleshoot technical issues, resolve user concerns, and implement solutions that enhance CRM functionality and usability. Leadership and Team Management : Experience in leading and managing teams, fostering a collaborative work environment, and empowering team members to achieve CRM objectives. Business Acumen : Understanding of business processes, customer journey mapping, and industry dynamics to align CRM initiatives with organizational goals and customer needs. Adaptability and Learning Agility : Willingness to adapt to evolving technologies and industry trends. Commitment to continuous learning and professional development in CRM best practices and innovations. Behavioural Analytical Thinking: Ability to dissect complex problems, identify key insights, and formulate data-driven solutions. Communication: Effective verbal and written communication to convey findings and recommendations to diverse audiences. Teamwork: Collaboration and cooperation with cross-functional teams to achieve common goals. Adaptability: Willingness to embrace new technologies and methodologies and adapt to changing data requirements. Problem Solving: A strong aptitude for creative problem-solving and a desire to continuously improve data analysis processes. Attention to Detail: A meticulous approach to data preparation and analysis to ensure accuracy and reliability. Time Management: Effective time and project management skills to meet deadlines and prioritise tasks.