Microsoft Support Analyst x1

7 - 12 years

30 - 45 Lacs

Posted:-1 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Job Title:

Experience Required:

Job

Swindon

Wiltshire (SN2)

Monthly Salary:

Job Type:

Job Work Hours:

No.of positions:

We are looking for Microsoft Support Analysts to work with in eCommerce project.

Key Responsibilities:

  • Providing IT Technical IT support to users of services as first point of contact
  • Supporting for incident resolution
  • Supporting in diagnosing, resolving technical IT problems and incidents management
  • Ensuring the delivery of an effective and appropriate service to all service users
  • Timely resolution and escalate as appropriate, incidents and requests for service received from service users via email, web form or telephone
  • To be a part of a Agile team - Working knowledge of Microsoft SharePoint
  • Working knowledge of Microsoft Azure cloud
  • Good experience using SQL and Microsoft Excel
  • To be a part of a Agile team
  • Working experience with API tools / REST API
  • Knowledge in using Microsoft SharePoint and Azure cloud

Required Skills:

  • Microsoft SQL Server:

    Writing queries, managing databases, troubleshooting issues.
  • Power BI:

    Creating dashboards, reports, and visualizations.
  • Microsoft Office 365:

    Outlook, Teams, OneDrive, SharePoint support.
  • Microsoft Word & Excel:

    Document creation, formulas, pivot tables, data analysis.
  • HTML & CSS:

    Basic web page structuring and styling.

API Tools:

Databases:

Ticketing Tools:

Desirable:

- Any Payment gateway experience is desirable

- Any e-commerce related experience is desirable

Job REF Code:

STSMSSA_1125

Email ID:


Please Email Your CV with Job REF Code [ STSMSSA_1125 ] as subject

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