0 years

2 Lacs

Posted:3 days ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • Troubleshooting & fixing desktop / laptop OS, e-mail client
  • Creating OS images to reduce the OS deployment time
  • Mentoring L1 teams unresolved issues.
  • Leading the L1 teams in absence of Team Leader
  • Ability to quickly analyze & diagnose technical problems
  • Independently generates solutions based on analytical, technical skills and train other team members
  • Problem determination and resolution within SLA's
  • Should be able to Perform Root Cause Analysis for the incidents Handle technical escalations
  • Patch management for desktops – ensure critical patches are updated on schedule
  • Ability to acquire; new skills & keep them updated

Job Type: Full-time

Pay: ₹20,000.00 - ₹23,000.00 per month

Work Location: In person

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