Desktop Support Engineer - Hyderabad - Third Party payroll

Crisil

0 years

0 Lacs

Hyderabad Telangana India

Posted:1 day ago| Platform:

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Skills Required

support payroll installation software deployment mobile troubleshooting standardization configuration resolve logging tracking networking network

Work Mode

On-site

Job Type

Full Time

Job Description

Installation of OS & other applications such as Office Suite, Adobe Acrobat etc. as per Customer’s software deployment policy, and add or remove accessories, peripherals or mobile devices and configure PCs
Perform troubleshooting & verify hardware and software as per Client requirements
Configure desktop and laptop as per the desktop/laptop standardization policies of CUSTOMER
Configuration & troubleshooting of printers
Configuration of Outlook and troubleshooting of the related issues (System and on PDAs)
Troubleshoot and resolve desktop / laptop OS issues
Assist users in accessing applications based on standard SOP’s
Vendor co-ordination in terms of Call logging, tracking and closure for OEM calls pertain to hardware, software, and networking support
Basic troubleshooting of the network related issues for laptop, Internet access & connectivity.
Tracking & end to end closure of the escalated issue with back-end team & domain owners.

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