Posted:4 hours ago|
Platform:
Work from Office
Full Time
2+ Years of Working Experience as Engineer handling similar types of services/incidents.
• Laptop/Desktop configuration • Laptop/Desktop troubleshooting and repair to a certain level. • Windows OS installation & Troubleshooting (Must). • Outlook 2013 & 0ffice 365. • Address user tickets regarding hardware, software. • Guide users with simple, step-by-step instructions. • Conduct remote troubleshooting & Familiar with Remote Support over call/email/remote tools. • Help create technical documentation and manual.
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