Desktop Support Engineer L1

1 - 5 years

0 Lacs

Posted:15 hours ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

You will be responsible for the following: - Troubleshooting operating systems, drivers, software, and applications - Demonstrating proficiency in OS, software, and email troubleshooting - Understanding email configuration, backup, and restore processes - Installing printers and ensuring proper functionality - Understanding and troubleshooting internet, Wi-Fi, LAN, and IP assignment issues - Performing system backup and restore operations - Understanding call logging procedures - Possessing good communication skills and the ability to interact with customers effectively Qualifications required: - Proficiency in troubleshooting operating systems, software, and applications - Knowledge of email configuration, backup, and restore procedures - Experience in printer installation and maintenance - Understanding of internet, Wi-Fi, LAN, and IP assignment concepts - Familiarity with system backup and restore operations - Strong communication and customer handling skills Please note that no additional details of the company were provided in the job description.,

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