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1.0 - 6.0 years
1 - 3 Lacs
Chandigarh, India
Remote
Description We are seeking a skilled Field Desktop Engineer to join our team in Chandigarh. The ideal candidate will have 1-6 years of experience in providing technical support for desktop and laptop systems. This role requires a strong understanding of hardware and software troubleshooting, excellent communication skills, and the ability to work in a dynamic environment. Responsibilities Install, configure, and maintain desktop and laptop hardware and software. Provide technical support to end-users in a timely and efficient manner. Troubleshoot and resolve hardware and software issues remotely and on-site. Ensure proper functioning of computer systems, printers, and other peripherals. Document and track technical issues and resolutions in a ticketing system. Assist in the setup and deployment of new devices and software applications. Collaborate with IT teams to implement system upgrades and patches. Skills and Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field. 1-6 years of experience in a desktop support or field engineering role. Proficiency in Windows and Linux operating systems. Strong knowledge of hardware components and troubleshooting techniques. Experience with Active Directory, DHCP, DNS, and other networking concepts. Familiarity with remote desktop tools and ticketing systems (e.g., ServiceNow, Jira). Excellent communication and interpersonal skills. Should comfortable field work. Data Backup / OS Installation Basic Network knowledge Open to travel in Mumbai Comfortable for field work Installation and Roll out services of new desktops & laptops. Good communication skills Hardware fault diagnosis & isolation on desktops / laptops. Installation and OS Support - Repair / Re-Installation or fresh Installation Installation and Software Support on Office Automation software, Anti-virus software, Email Client (Outlook), IE, Chrome & other Business Critical Applications Configure / troubleshoot network connectivity of desktops / laptops & network printers Installation, re-installation, configuration of peripherals e.g. printers, scanners etc. Troubleshooting & resolution of first level printer problems (e.g. paper jam, alignment, configuration setting, driver related problem, font related problem etc.) & vendor coordination for L2/L3 & Spares support.
Posted 1 week ago
6.0 - 8.0 years
8 - 14 Lacs
Coimbatore
Work from Office
Job Description : We are seeking a skilled Azure Backup & Disaster Recovery Engineer with 6-8 years of experience to design, implement, and manage backup and disaster recovery solutions for our cloud infrastructure on Microsoft Azure. The ideal candidate will have a deep understanding of Azure Backup, Azure Site Recovery, and other cloud based disaster recovery tools to ensure robust data protection, business continuity, and high availability for our critical workloads in a hybrid and multi-cloud environment. Key Responsibilities : - Design and implement backup and disaster recovery strategies using Azure Backup, Azure Site Recovery (ASR), and Recovery Services Vault. - Implement backup and recovery processes for virtual machines, SQL databases, file systems, and other mission-critical workloads across Azure and hybrid environments. - Architect and configure disaster recovery solutions for workloads running in Azure and on-premises environments, ensuring high availability and fault tolerance. - Automate backup and recovery processes using PowerShell or Azure CLI to ensure smooth operations and reduce manual intervention. - Develop scripts for scheduled backup jobs, verification of backup integrity, and automated failover and failback testing. - Implement monitoring solutions to ensure continuous protection of data across multiple Azure subscriptions and regions. - Manage backup jobs and disaster recovery plans for virtual machines, databases, and applications, ensuring backups run as scheduled and recovery plans are up-to-date. - Proactively manage backup retention policies and alerting mechanisms for any backup failures, ensuring timely resolution. - Collaborate with other IT and business units to develop, implement, and test business continuity plans (BCP) and disaster recovery (DR) strategies. - Perform regular disaster recovery tests and simulate different failover and failback scenarios to validate the effectiveness of recovery plans. - Support the creation of disaster recovery documentation and procedures for different Azure workloads and applications. - Ensure that backup solutions comply with organizational data protection policies and industry standards (e. , GDPR, HIPAA). - Implement encryption and data masking for data in transit and at rest within Azure backup solutions. - Configure retention policies and ensure that the backup solutions adhere to organizational policies on data retention, ensuring that critical data is protected while following legal compliance. - Implement disaster recovery solutions that integrate on-premises and Azure-based workloads, creating hybrid and multi-cloud solutions to support cross-platform continuity. - Utilize third-party backup solutions (e., Veeam, Commvault, NetApp) integrated with Azure to complement native Azure services and provide enhanced backup and recovery capabilities. - Leverage Azure Blob Storage, Azure Disk Storage, and Azure Files to implement scalable and cost-effective backup solutions. - Configure storage policies, tiered storage options, and data replication strategies to ensure efficient backup and recovery processes. - Continuously evaluate and optimize backup and recovery solutions, ensuring that they meet the evolving needs of the business and technology landscape. - Identify potential risks, vulnerabilities, and bottlenecks in the current backup and recovery processes and recommend improvements. - Work with cross-functional teams, including Cloud Engineers, System Administrators, and Network Engineers, to ensure seamless integration of disaster recovery solutions within the broader infrastructure. - Provide mentorship and training to junior engineers and help them understand Azure-based backup and disaster recovery best practices. - Document processes, configurations, and troubleshooting steps for team use and future reference. Technical Skills Required : - 6 to 8 years of experience working with Azure Backup and Disaster Recovery solutions. - Strong hands-on experience with Azure Site Recovery, Azure Backup, Recovery Services Vault, and related tools. - Experience designing backup solutions for virtual machines, SQL databases, file servers, and mission critical workloads in Azure. - In-depth knowledge of Azure Storage Services, including Blob Storage, Disk Storage, and Azure Files. - Proficiency in PowerShell and Azure CLI for scripting and automation of backup and recovery processes. - Knowledge of backup encryption, retention policies, and data protection best practices. - Strong understanding of business continuity planning (BCP) and disaster recovery (DR) strategies for cloud based workloads. - Familiarity with third-party backup tools like Veeam, Commvault, or NetApp integrated with Azure
Posted 2 weeks ago
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