7 Email Troubleshooting Jobs

As a Real-time Remote Technical Support Specialist at our company located in Mohali, you will be responsible for providing immediate assistance to customers in the US who are encountering difficulties with setting up their devices, experiencing slow system performance, facing software errors, or having internet connectivity issues. Your key responsibilities will include: - Resolving operating system, email, and device driver issues remotely. - Utilizing tools such as TeamViewer to access and troubleshoot customer devices effectively. - Suggesting suitable paid support plans to customers as needed. To qualify for this role, you should meet the following requirements: - Possess at least 1 year...

As an IT Support Analyst at our company, your role will involve handling incoming voice support for US customers who are facing issues with system performance, applications, and peripherals. Key Responsibilities: - Answer calls from US customers and provide solutions for issues related to operating systems, email, MS Office, and network devices. - Record tickets accurately and update resolution details in the CRM system. - Promote and sell technical service plans when applicable. Qualifications Required: - Excellent spoken English skills. - Minimum of 1 year of experience in technical support. - Comfortable working night shifts and proficient in system-based troubleshooting. Please note that...

As a PC Hardware & Network Engineer in Field Services, your role involves installing and troubleshooting various systems and hardware. Your key responsibilities include: - Installing and troubleshooting all Microsoft Windows systems - Installing and troubleshooting different types of PC hardware - Setting up and troubleshooting Internet connectivity on PCs and networks - Installing common PC application programs - Configuring wired and wireless routers - Troubleshooting E-mail functionalities, including Outlook - Understanding Internet connection technologies - Disinfecting virus infections - Installing and troubleshooting Windows servers - Troubleshooting Tally Accounting Software - Working...

You will be responsible for the following: - Troubleshooting operating systems, drivers, software, and applications - Demonstrating proficiency in OS, software, and email troubleshooting - Understanding email configuration, backup, and restore processes - Installing printers and ensuring proper functionality - Understanding and troubleshooting internet, Wi-Fi, LAN, and IP assignment issues - Performing system backup and restore operations - Understanding call logging procedures - Possessing good communication skills and the ability to interact with customers effectively Qualifications required: - Proficiency in troubleshooting operating systems, software, and applications - Knowledge of emai...

You will be joining our team as an IT Support Analyst based in Mohali, working the night shift on a full-time employment basis. Your primary responsibility will be to provide voice support to our US customers who are experiencing issues with system performance, applications, and peripherals. Key Responsibilities: - Answer incoming calls from US customers and effectively troubleshoot issues related to operating systems, email, Microsoft Office, and network devices. - Document all support tickets and ensure that resolution details are accurately updated in the CRM system. - Identify opportunities to promote and sell technical service plans to customers when appropriate. To excel in this role, ...

Job Description: As a remote support technician based in Mohali, you will be responsible for providing real-time assistance to US customers who are encountering challenges with setting up their devices, experiencing slow system performance, encountering software errors, or facing internet connectivity issues. Your primary goal will be to troubleshoot and resolve these issues efficiently to ensure customer satisfaction and smooth operation of their devices. Responsibilities: - Address and resolve operating system, email, and device driver issues remotely. - Utilize tools such as TeamViewer to gain control of customers" devices for troubleshooting purposes. - Suggest appropriate paid support p...

We have an urgent opening for IT Helpdesk Engineer position with our esteemed client manufacturing automobile parts MNC at Pune- Khed location. Designation / Department - IT Help desk Qualification - IT graduate Experience - 6 to 8 years Candidate Profile - Male / Female Interested Candidates can mail your updated resume at unihr02@gmail.com Position: IT Helpdesk Engineer (Work from home basis) Job Description: We are seeking a motivated and technically skilled Helpdesk Technician to join our team. The ideal candidate will be responsible for providing first-level support to our users, ensuring the smooth operation of our IT systems and services. This role requires a strong understanding of O...