Desktop Support Engineer

1 years

1 - 2 Lacs

Posted:16 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • Troubleshooting & fixing desktop / laptop OS, email client, printer / scanner related issues
  • Problem solving Capability in various brand laptop / desktop / Printer Hardware
  • Escalation handling
  • Desktop /Laptop Inventory management / Asset Management
  • Ability to quickly analyze & diagnose technical problems
  • Independently generates solutions based on analytical, technical skills and business
  • Problem determination and resolution within SLA’s
  • Should be able to Perform Root Cause Analysis for the incidents Handle technical escalations
  • Ability to acquire; new skills & keep them updated
  • Proactive and clear communication skills
  • Quality and Process Knowledge
  • Should be good in client communication skills
  • Experience in the IT support desk tools will be added advantage

Job Types: Full-time, Permanent, Contractual / Temporary
Contract length: 12 months

Pay: ₹14,000.00 - ₹22,000.00 per month

Application Question(s):

  • What is your notice period to join?
  • What was your last drawn salary or current CTC?

Education:

  • Bachelor's (Preferred)

Experience:

  • IT: 1 year (Preferred)
  • total work: 1 year (Preferred)

Work Location: In person

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