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Diverse Lynx
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Desktop Support Engineer

Desktop Support Engineer

Diverse Lynx

1 - 3 years

3 - 5 Lacs

Chennai

Posted:1 month ago| Platform:

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Skills Required

Training Ticketing Computer hardware Networking Manager Technology Management Troubleshooting Desktop support Inventory

Work Mode

Work from Office

Job Type

Full Time

Job Description

Desktop Support Engineer Job Responsibilities Providing phone, email, remote, and in-person support to troubleshoot various technical problems Installing and configuring computer hardware, software, peripherals, and networking equipment Resolving issues with internet connectivity, printers, scanners, phones, and other equipment Performing troubleshooting to diagnose system failures and identifying root causes Managing technology inventory and placing orders for equipment Escalating complex issues to the appropriate teams if unable to resolve them independently Providing new system orientation and training to end users Documenting technical issues and solutions in a ticketing system .

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Diverse Lynx

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Desktop Support Engineer