Desktop Engineer Senior

Role Overview

Main Responsibilities:

• Maintains and operates monitoring and diagnostic equipment for capacity planning
  Serves as the technical lead in the evaluation and recommendation of new virtual and physical desktop technologies.
• Ensure computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, application servers, and administrative systems
• Install, upgrade, support and troubleshoot Windows Operations Systems and Microsoft   Applications or any other authorized desktop applications
• Customize desktop hardware to meet user specifications and site standards
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software
• Use tools and methodologies to load, copy and customize operating system configurations for deployment
• Responsible for tracking hardware and software inventory
• Operates within, enforces, and suggests modifications and additions to desktop standards and guidelines
• Maintains and consistently demonstrates a general knowledge of company guidelines, processes, practices and procedures, putting into practice companys values.
• Plan and manage desktop capacity and licensing.
• Defines strategies for fast solving problems.
• Other tasks as assigned by his/her immediate supervisor. 
  

Skills:

• Problem-solving and decision-making skills.
• Excellent communication and interpersonal skills
• Ability to respond to External & Internal requests
• Autodidact to resolve and implement new solutions to the Desktop environment.
• Proactive to propose improvements in the processes  
• Autodidact to resolve and implement new solutions to the Desktop environment.
• Commitment with projects and tasks assigned.
• Dynamism to innovate with the tools assigned.

Knowledge

• Knowledge in images standardization, patch deployment, software deployment, Desktop Virtualization, asset management (hardware and software), Group Policy Management - Requerido
• ThinClient and ZeroClient management. Dell Wyse - Desirable
• Create images for Operating Systems (.ISO, MDT & FOG), Endpoint Central, WSUS (Patches and Software deployment ), Windows Server (Roles and Services), Asset life cycle, DHCP, DNS, AD, GPOs, VMware, VDI,, VMware Horizon Client Configuration and Management. - It’s a plus

Studies & Experience:

• Advanced studies (last year) in Systems/Electronic Engineering or Certified in VMware, Microsoft certifications - Required - - It’s a plus
• Minimum 3 years of experience in a job field related to servers, and massive installation (around 10,000 in different GOs). - Required
• Experienced in massive deploys - Desirable
• Completed online Courses of IAspire Essentials - Mandatory
• Experience in supporting and developing Virtual Environments.