Desktop Engineer L2 Location: Jogeshwari, Mumbai

2 years

0 Lacs

Posted:4 days ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title:

Desktop Engineer L2

Location:

Jogeshwari, Mumbai

Experience:

2 Years

Working Mode:

On-site (6 Days a Week)

Notice Period:

Up to 15 Days

Education:

Any Graduate

Job Overview:

Desktop Engineer L2

Key Responsibilities:

  • Provide L2 technical support for desktops, laptops, and peripherals.

  • Windows 10/11

  • Troubleshoot hardware, software, and network connectivity issues.

  • Active Directory

  • Assist with software installations, updates, and patch management.

  • Maintain inventory of IT assets and ensure proper documentation.

  • Coordinate with L3 or vendor teams for issue escalation when required.

  • Ensure timely resolution of tickets and adherence to SLAs.

Required Skills:

  • Windows 10/11

  • Active Directory

  • basic networking concepts

  • Excellent troubleshooting and communication skills.

  • Ability to handle user support in a fast-paced environment.

Additional Details:

  • Work Mode:

  • Location:

  • Notice Period:

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