Deputy Unit Manager

As a candidate for the position, your role will involve the following responsibilities: **Role Overview:** You will be responsible for ensuring a top-notch customer experience by implementing and following all set food & beverage SOPs. This includes conducting regular food testing at the unit, maintaining food safety and hygiene levels, and ensuring all products are available to achieve 100% customer satisfaction. Additionally, you will need to focus on achieving financial targets by controlling costs, minimizing wastage, and forecasting sales accurately. People management will also be a key aspect of your role, involving conducting one-on-one sessions with team members, organizing employee engagement activities, and ensuring proper training and growth opportunities for the team. **Key Responsibilities:** - Implement and follow all set food & beverage SOPs - Conduct regular food testing at the unit for quality & quantity - Maintain food safety and hygiene levels - Achieve audit targets - Control food costs and wastage - Forecast sales accurately - Conduct one-on-one sessions with team members - Organize employee engagement activities - Ensure team members are trained on Brand SOPs - Plan and execute LSM activities for brand promotion **Qualifications Required:** - Strong understanding of food and beverage processes - Experience in financial management and cost control - Excellent people management skills - Ability to follow and implement SOPs effectively - Good communication and team leadership skills This is a brief overview of the responsibilities and qualifications required for the role. If you are interested in joining a company that values customer satisfaction, financial efficiency, and team development, this position could be a great fit for you.,