Deputy Manager - Quality

As the Deputy Manager of Quality & Patient Safety at Narayana Health Corporate Office in Bommasandra, Bangalore, your role involves supporting clinical governance by implementing and improving quality systems, coordinating audits, managing data for quality insights, and driving patient safety and clinical improvement initiatives. Your responsibilities include ensuring alignment with regulatory standards and integrating digital health practices to enhance care delivery and compliance organization-wide. Key Responsibilities: - Assist in developing, implementing, and continuously improving processes and procedures related to the Quality Management System across the organization. - Coordinate the Governance frameworks across all units to ensure alignment with organizational standards and regulatory requirements. - Oversee data collection, validation, and analysis from various sources to extract meaningful insights for decision-making and quality improvement. - Ensure the effective implementation of quality and safety initiatives across the group, track progress, identify gaps, and provide support as needed. - Facilitate the implementation and integration of digital health and clinical improvement initiatives across hospital units, ensuring consistency and adherence to best practices. - Coordinate external audit scheduling and requirements, as well as internal audits and assessments to ensure readiness and compliance across the group. Qualification Required: - Bachelor's degree in a healthcare field (e.g., BPT, BSc Nursing, MBBS, BHMS, BAMS, etc) - MHA/ MBA in Hospital Management Experience: - 4-6 years in healthcare quality and patient safety - Hands-on experience with NABH/NABL/JCI accreditation processes - Proven track record in implementing quality management systems, conducting audits, and driving clinical governance Additional Company Details: - Location: Narayana Health Corporate Office, Bommasandra, Bangalore - Mandatory Skills: Skilled in data collection, validation, and analysis, proficient in internal auditing processes and quality tools & techniques, excellent communication and interpersonal skills, strong analytical thinking and problem-solving skills, ability to work collaboratively across departments and manage change.,