Deputy Manager - Quality

The Deputy Manager Quality & Patient Safety plays a crucial role in supporting clinical governance at all hospital units by enhancing quality systems, overseeing audits, managing quality data, and spearheading patient safety and clinical improvement initiatives. It is essential to ensure compliance with regulatory standards and promote the integration of digital health practices for improved care delivery. Based at Narayana Health Corporate Office in Bommasandra, Bangalore, the ideal candidate should hold a Bachelor's degree in healthcare (BPT, BSc Nursing, MBBS, BHMS, BAMS, etc) along with an MHA/MBA in Hospital Management. A minimum of 4 to 6 years of experience in healthcare quality and patient safety is required, with hands-on familiarity with NABH/NABL/JCI accreditation processes and a successful track record in implementing quality management systems, conducting audits, and driving clinical governance. Key responsibilities of the role include assisting in the development and enhancement of processes related to the Quality Management System, coordinating governance frameworks, managing data collection and analysis for decision-making, monitoring implementation of improvement initiatives, facilitating digital health and clinical programs, as well as coordinating external and internal audits. The successful candidate must possess skills in data collection, validation, and analysis, proficiency in internal auditing processes and quality tools & techniques, excellent communication and interpersonal abilities, strong analytical thinking and problem-solving skills, and the capacity to work collaboratively across departments to manage change effectively.,