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Deputy Manager - Process Training

Deputy Manager - Process Training

Vuram

2 - 6 years

3 - 7 Lacs

Pune

Posted:3 hours ago| Platform:

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Skills Required

Training Publishing Process training Deputy Manager Process Standard operating procedures record to report Training Lead SEZ Management General ledger accounting

Work Mode

Work from Office

Job Type

Full Time

Job Description

Accountable for New Hire training, Nesting, Performance during 30-60-90 days period and overall knowledge management during BAU

Take direction from training lead and execute deliverables

Design process training plans with inputs from client SMEs

Conduct training sessions for identified gaps and process betterment

Assess the effectiveness of training material to be deployed for the KS program including the SOPs, Participant and Facilitator Guides, Learning Check Points, etc.

Set-up daily/weekly huddles with trainees to track progress and resolve any issues

Conduct audits, calibration with QAs & Training Need Assessment (TNA) for employees in BAU Operations

Develop training interventions based on TNI for existing employees

Review and revise the standard operating procedures periodically or as agreed with the client

Ensure robust update management process is deployed and followed

Ensure adherence to the training governance mechanism as outlined in Training Standard Document (TSD)

Preparing, publishing and maintaining various training reports and dashboards

Qualifications

Graduate with sound domain knowledge in R2R, preferably real estate industry.

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Deputy Manager - Process Training