Deputy Manager/ Manager- HR

We are looking for an experienced and proactive HR Generalist to manage and support key HR functions, specifically in Performance Management Systems (PMS), Employee Engagement, and Learning & Development (L&D). This role involves partnering with leadership and employees to foster a positive work environment, drive performance initiatives, and facilitate employee development programs.

Key Performance Areas

Performance Management System (PMS):

• Oversee the implementation and administration of the PMS across all levels of the organization.
• Guide managers and employees through the performance appraisal process, ensuring timely and accurate evaluations.
• Provide support in setting performance goals, tracking progress, and offering feedback.
• Collaborate with leadership to develop strategies for addressing performance gaps and driving continuous improvement.
• Maintain PMS data and prepare regular reports to assess trends and identify areas for development.

Employee Engagement:

• Develop and execute employee engagement initiatives to increase morale, satisfaction, and retention.
• Conduct employee surveys, feedback sessions, and focus groups to understand employee needs and concerns.
• Work with leadership to address concerns, improve workplace culture, and promote work-life balance.
• Organize employee events, recognition programs, and team-building activities to enhance overall engagement.
• Monitor and analyze employee engagement metrics, suggesting improvements based on data and feedback.

Learning & Development (L&D):

• Collaborate with department heads to identify skill gaps and development needs across the organization.
• Assist in the creation and execution of L&D programs to address organizational goals and personal development.
• Facilitate training sessions and coordinate external training providers when necessary.
• Help develop a culture of continuous learning by promoting professional development opportunities.
• Track training effectiveness and gather feedback to enhance future L&D initiatives.

General HR Support:

• Provide general HR support in areas such as recruitment, onboarding, employee relations, and compliance.
• Maintain accurate employee records and ensure all HR policies are followed.
• Stay updated on labor laws and best practices to ensure compliance and best-in-class HR practices.
• Act as a point of contact for employee queries and concerns, ensuring a positive employee experience.

Qualifications:

• Masters degree in Human Resources, Business Administration, or a related field.
• 8+ years of experience in HR, preferably with exposure to Performance Management, Employee Engagement, and L&D.
• Strong knowledge of HR processes, policies, and best practices.
• Excellent communication, interpersonal, and organizational skills.
• Ability to handle sensitive information with confidentiality.
• Proficient in HR software and MS Office Suite.
• Certification in HR or performance management (e.g., PHR, SHRM-CP) is a plus.

Skills and Competencies:

• Strong understanding of performance management tools and processes.
• Ability to analyze data and provide insights on employee engagement and performance.
• Proven ability to drive engagement initiatives and foster positive organizational culture.
• Strong project management skills, with the ability to manage multiple initiatives simultaneously.
• Proactive, problem-solving mindset with a passion for employee development.