Deputy Manager - Customer Service

As a part of this role, you will be responsible for various key accountabilities and responsibilities related to stakeholder interfaces. Your main focus will be to effectively manage and maintain relationships with stakeholders to ensure smooth communication and collaboration. You will be required to interact with various stakeholders, including internal teams, clients, vendors, and other relevant parties. By engaging with these stakeholders, you will gather requirements, provide updates, address concerns, and facilitate the overall project or task progress. In terms of experience, the ideal candidate should have a proven track record of successfully managing stakeholder relationships in a professional setting. Strong communication, interpersonal, and negotiation skills are essential for this role. The ability to prioritize tasks, handle multiple stakeholders simultaneously, and resolve conflicts diplomatically will be key to your success. As for education, a bachelor's degree in a related field is typically required for this position. Additional certifications or training in stakeholder management, project management, or related areas can be advantageous. Continuous learning and development in stakeholder engagement practices are encouraged to stay updated with the latest trends and best practices in the field.,