Deputy Manager-Acquisition (Current Account)

3 - 7 years

0 Lacs

Posted:3 weeks ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Deputy Manager-Acquisition (Current Account) at IDFC FIRST Bank, you will play a crucial role in acquiring new customers and managing relationships with existing customers for our current account products. Your responsibilities will include actively acquiring new customers, building strong relationships with existing customers, meeting sales targets, providing excellent customer service, and staying updated with industry trends. To excel in this role, you must have a Bachelor's degree in Business Administration or Finance, at least 3 years of experience in sales and relationship management, excellent communication skills, and in-depth knowledge of current account products and services. Additionally, you should be proficient in using CRM systems and MS Office, possess strong negotiation and persuasion skills, and be willing to work flexible hours and travel as needed. Key Responsibilities: - Actively acquire new customers for current account products through various channels such as cold calling, referrals, and networking. - Build and maintain strong relationships with existing customers to increase customer retention and cross-selling opportunities. - Conduct regular market research and analysis to identify potential customers and develop strategies to target them effectively. - Meet and exceed sales targets and KPIs set by the bank. - Provide excellent customer service by addressing customer queries and resolving any issues in a timely manner. - Collaborate with other teams within the bank to ensure a seamless customer experience. - Stay updated with the latest industry trends and competitor offerings to make informed recommendations to customers. - Maintain accurate records of all sales and customer interactions in the bank's CRM system. Qualifications: - Bachelor's degree in Business Administration, Finance, or a related field. - Minimum of 3 years of experience in sales and relationship management in the retail banking industry. - Proven track record of meeting and exceeding sales targets. - Excellent communication and interpersonal skills. - Strong negotiation and persuasion skills. - In-depth knowledge of current account products and services. - Proficient in using CRM systems and MS Office. - Ability to work independently and in a team environment. - Willingness to work flexible hours and travel as needed.,

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IDFC FIRST Bank logo
IDFC FIRST Bank

Banking and Financial Services

Chennai

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