Department Manager

About the Company

As a section manager in one of our stores, you will be responsible for the following duties:

About the Role

As a section manager, you will oversee various aspects of store management, ensuring customer satisfaction and efficient operations.

Responsibilities

• Customer Service Management:

  To understand, anticipate and satisfy the needs of a customer, to have an active presence at the point of sale, and to be responsible for the correct handling of complaints and returns.

• Product Management:

  Correctly controlling the product in your section to meet sales objectives assigned by direction, and to transmit the relevant information in terms of the product, to make orders effectively, to have an active presence and help organise the process of receiving merchandise, to be responsible for optimising the stock.

• Section Image:

  To guarantee a correct image for their team and their section, to be responsible for applying merchandise criteria to their section, to help the store manager with the maintenance and cleanliness of the store.

• Staff Management:

  To select, train, develop, maintain and organise the store team. To be responsible for selecting the best people for the post, and help with their integration into the company, to organise personnel and control budgets for internal personnel.

• Budget Control:

  To control and protect all store assets, to inform the store manager about the provision of material for their section, to organise the inventory and control wastage in their section in line with the objectives of the company, and to be responsible for complying with all the rules for using the cash registers and the administrative procedures of the company.