Department Manager Apparel

Company Overview

Reliance Retail is Indias largest and fastest growing retailer, delivering outstanding value and quality through its extensive omni-channel network. With leadership in Fashion & Lifestyle, we offer unmatched shopping experiences, innovative products, and service excellence across the nation.

Job Overview

We are seeking a diligent and proactive Apparel Manager to join Reliance Retails team at the mid-level. This full-time role is based across Hubballi, Haveri, Gadag-Betageri, Vijayapura, and Bidar. Applicants should have up to 6 years of relevant work experience and a strong passion for excellence in retail operations and apparel merchandising.

Qualifications and Skills

• Retail Operations (Mandatory skill): Demonstrated experience in managing store operations specifically in apparel retail environments, ensuring seamless daily functioning and customer satisfaction.
• Visual merchandising: Adept at implementing and maintaining creative product displays that drive sales and enhance the in-store customer experience.
• Inventory management: Strong capabilities in tracking stock levels, optimizing inventory turnaround, and reducing shrinkage for robust store performance.
• Team leadership: Proven ability to motivate, coach, and supervise retail staff to achieve targets and foster a collaborative working atmosphere.
• Merchandise buying: Experience in sourcing, selecting, and purchasing apparel products in line with customer preferences and sales trends.
• Demand planning: Skillful in analyzing sales data, forecasting demand, and managing assortment planning for maximum profitability.
• Customer service: Commitment to delivering excellent customer service, resolving complaints, and building customer loyalty in dynamic retail settings.
• Excellent communication and interpersonal skills: Capable of effectively engaging with customers, team members, and management while handling negotiations and feedback efficiently.

Roles and Responsibilities

• Oversee the comprehensive apparel department operations, ensuring customer satisfaction, timely replenishment, and store presentation standards are consistently met.
• Develop and execute innovative merchandising strategies to highlight key apparel offerings, drive footfall, and maximize revenue.
• Manage inventory processes including ordering, receiving, stock rotation, and loss prevention, implementing best inventory practices.
• Supervise and train a dynamic retail team; schedule staff to meet optimal coverage and guide them in achieving store goals and KPIs.
• Coordinate closely with buying teams to select merchandise aligned with local market and customer trends, ensuring up-to-date and appealing offerings.
• Monitor sales analytics and implement demand planning to ensure product assortment aligns with customer demand and inventory budgets.
• Foster superior customer service culture by coaching staff on providing prompt, courteous, and personalized support to every customer.
• Maintain adherence to company policies, procedures, promotional activities, and visual display guidelines, ensuring the brand image is consistently represented.