Delivery Program Senior Professional

Job Description

Role & responsibilities Delivery & Project Management Lead delivery of Oracle Fusion Cloud support,Managed Application Services and enhancement engagements across EMEA and US regions. Manage multi-country support programs, ensuring SLA adherence and ITIL-compliant processes. Drive operational efficiency, risk mitigation, and quality assurance across all delivery streams. P&L Management Own and manage P&L for the Oracle Fusion support and managed services line of business. Ensure healthy gross margins, revenue growth, and cost control. Deliver quarterly financial and resource planning reports to senior management. Client Engagement & Stakeholder Management Establish and maintain strong relationships with client executives and stakeholders. Act as a trusted advisor and single point of accountability for delivery success. Facilitate business expansion through superior service delivery and customer satisfaction. People & Resource Management Manage globally distributed teams including functional consultants, developers, and support specialists. Forecast and allocate resources for T&M and managed services engagements. Drive employee engagement, retention, and upskilling initiatives. Pre-Sales & Business Growth Support pre-sales teams in proposal writing, solution design, and pricing for Oracle Fusion opportunities. Participate in RFP/RFI responses, orals, and contract negotiations. Identify and develop opportunities in existing and new accounts. Preferred candidate profile 20+ years of experience in IT delivery, with 5+ years in Oracle Fusion Cloud and Managed Application Services delivery roles. Deep understanding of Support business on Oracle ERP & Managed Services Proven experience in managing AMS/Support and T&M business models. Prior experience in pre-sales and client solutioning in EMEA and US regions. Strong financial acumen with demonstrated P&L ownership. Excellent communication, presentation, and leadership skills.