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Delivery Operations Team Lead

Delivery Operations Team Lead

Accenture

7 - 11 years

8 - 12 Lacs

navi mumbai

Posted:9 hours ago| Platform:

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Skills Required

operations digital marketing marketing strategy ai customer engagement media content creation salesforce marketing compliance video production legal client relationship crm platforms marketing cloud creative design crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role

Skill required: Marketing Operations - Creative Design

Designation: Delivery Operations Team Lead

Qualifications:BBA/Any Graduation

Years of Experience:7 to 11 years

What would you do? What are the key objectives and expectations from this role? This role is responsible for developing and managing B2B digital content to support business objectives. It plays a key role in the creation, adaptation, and execution of content meeting the campaign's brief and requirements. The position requires close collaboration with relevant stakeholders to ensure content meets the legal requirements, brand guidelines, and aligns with overall digital strategies.Experience Required

4+ years of working experience in digital content creation, video production and gamification development, preferably from creative digital agency background

Experience in video creation and editing utilizing software (Example:Adobe Creative Cloud, Synthesia)

Experience with building game supported by gamification platforms and tools ( Playable experience preferred)

Experience visual& video creation and adaptation as added advantage

Familiar with B2B platform and manages content upload into B2B platform ( Example:Adobe Commerce/Magento)Technical / Functional / Leadership Skills Required(Please put the most critical information and reflect it in the first 4 points)

Experience in using Design software such as Adobe suite, etc.

Experience in gamification creation tool ("Playable" preferred)

Familiarity with AI-assisted translation tools ( Example:SmartCat)

Ability to collaborate with cross-functional teams and manage multiple projects effectively.

Knowledge of CRM platforms to manage content upload (Adobe Commerce/Magento)

Strong communication and collaboration skills with various stakeholders

What are we looking for?

Social Media CRM

Salesforce Marketing Cloud

Marketing Operations

Microsoft Excel

Adaptable and flexible

Ability to perform under pressure

Problem-solving skills

Detail orientation

Ability to establish strong client relationship

Creative Agency background

A bachelor's degree/certification in Digital Media/Digital Marketing field

Roles and Responsibilities:

Have good understanding of organization B2B Digital Channel Strategy and Priorities.

Understand the brief on campaign and B2B digital strategies and support B2B content requirement for the End Market.

Ensure all digital content is aligned with the overall B2B marketing strategy and business objectives as per brief

Responsible in deliverable for video and gamification creation and adaptation for B2B platform

Develop, edit, and produce video content for B2B platforms. Example:Retailer educational videos, customer engagement clip, etc.

Create interactive gamification as per brief

Utilize translation tools & translators/proof readers to deliver contents as per required languages

Collaborate with internal stakeholders to ensure digital content (video, visual and gamification) aligns with business goals for the digital touchpoints

Ensure compliance with brand guidelines, legal regulations, and approval processes & meet service level agreements

Deliverables on content and upload into B2B platform on time in full.
Qualification BBA,Any Graduation

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Delivery Operations Team Lead