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Delivery Operations Team Lead

Delivery Operations Team Lead

Accenture

7 - 11 years

8 - 12 Lacs

mumbai

Posted:Just now| Platform:

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Skills Required

service operations talent acquisition recruitment client interaction delivery operations logistics management process improvement initiatives warehouse management logistics operations process optimization logistics root cause reporting tools

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role

Skill required: Talent Acquisition - HR Delivery Strategy

Designation: Delivery Operations Team Lead

Qualifications:Any Graduation

Years of Experience:7 to 11 years
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsCandidates with End to End Recruitment experience - Domestic/International MarketA set of processes to design, develop and implement an HR Delivery Strategy to support the end to end employee experience across lifecycle.Meet or exceed primary and secondary metric as defined contractually in the client agreement across Talent Aquistion Delivery

Manage day to day client interactions and communications

Mentor and manage a team of recruiters

Develop and deploy process improvement initiatives and process optimization projects within the deal

Provide overall direction to the projects to ensure smooth operations and also ensuring client issues are handled with utmost urgency and care

Utilize Reporting tools to determine root cause performance issues and work directly with Operations team to address issues and provide guidance to organization to stay on course or make course corrections

What are we looking for? In this role you are required to do analysis and solving of moderately complex problems

May create new solutions, leveraging and, where needed, adapting existing methods and procedures

The person would require understanding of the strategic direction set by senior management as it relates to team goals

Primary upward interaction is with direct supervisor

May interact with peers and/or management levels at a client and/or within Accenture

Guidance would be provided when determining methods and procedures on new assignments

Decisions made by you will often impact the team in which they reside

Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture

Please note that this role may require you to work in rotational shifts

Roles and Responsibilities:

In this role you are required to do analysis and solving of moderately complex problems

May create new solutions, leveraging and, where needed, adapting existing methods and procedures

The person would require understanding of the strategic direction set by senior management as it relates to team goals

Primary upward interaction is with direct supervisor

May interact with peers and/or management levels at a client and/or within Accenture

Guidance would be provided when determining methods and procedures on new assignments

Decisions made by you will often impact the team in which they reside

Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture

Please note that this role may require you to work in rotational shifts
Qualification Any Graduation

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Delivery Operations Team Lead