Delivery Operations Associate Manager

 About The Role  

Skill required: Record To Report - Account Reconciliations

Designation: Delivery Operations Associate Manager

Qualifications:BCom/MCom/ICWA(Inter)

Years of Experience:10 to 14 years
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? In today s business environment, growth isn t just about building value-it s fundamental to long-term business survival. So how do organizations sustain themselves? The key is a new operating model-one that s anchored around the customer and propelled by intelligence to deliver exceptional experiences across the enterprise at speed and at scale. You will deliver breakthrough business outcomes for clients-by harnessing talent, data and intelligence to revolutionize their operating models. Operations is one of four services that make up one Accenture -the others are Strategy and Consulting, Interactive and Technology. You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.The Record to Report team helps clients and organizations in their operational efficiency and balance sheet integrity, cuts time to close and safeguards compliance with regulatory requirements. The areas where this team s expertise lies is in Preparing and posting journal entries, preparing balance sheet reconciliations, supporting month end closing, preparing reports and supports in audits, perform variance analysis and provide comments for month over month movement in Trial Balance, perform reporting activities, perform intercompany related activities, FA and Lease related activities. The Account Reconciliation team focuses on general ledger accounting which contains a summary of sub-ledger accounts. The role requires a good understanding of P&L accounts, bookkeeping, journal entries, voucher entry, trial balance, and month-end reporting. The role may also need expertise around intercompany reconciliations, cut-off policies, transfer pricing policies, formal confirmation policy & procedure, dispute resolution policy & procedure, and general procedure.

What are we looking for?

Ability to perform under pressure

Ability to establish strong client relationship

Results orientation

Thought leadership

Ability to manage multiple stakeholders

Client Relationship Management:Proven ability to build trust, foster long-term partnerships, and maintain high levels of client satisfaction.

Dispute Resolution:Skilled in navigating conflicts with diplomacy and professionalism, ensuring timely and effective resolution.

Problem-Solving Acumen:Strong analytical mindset with the ability to identify root causes and implement practical, scalable solutions.

Adaptability & Flexibility:Comfortable working in fast-paced, evolving environments with a proactive and open-minded approach to change.

Performance Under Pressure:Maintains composure and delivers high-quality outcomes even in high-stakes or time-sensitive situations.

Stakeholder Management:Capable of engaging and aligning multiple internal and external stakeholders across functions and geographies.

Deadline Orientation:Highly organized and committed to meeting deadlines without compromising on accuracy or quality.

Experienced in preparing and analyzing Regulatory, Statutory, and Financial Reports in compliance with internal and external standards.Skilled in consolidating data across systems to support accurate and timely reporting cycles.

Account Reconciliation:Proficient in Balance Sheet, General Ledger, and Intercompany Reconciliations, ensuring data integrity and audit readiness.Adept at identifying discrepancies and implementing corrective actions to maintain financial accuracy.

ERP Systems:Hands-on experience with SAP and Oracle, including reconciliation processes, reporting modules, and financial close activities.Familiar with navigating cross-platform data flows and resolving system-related reconciliation issues.

Roles and Responsibilities:

In this role you are required to do analysis and solving of moderately complex problems

Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures

The person requires understanding of the strategic direction set by senior management as it relates to team goals

Primary upward interaction is with direct supervisor or team leads

Generally interacts with peers and/or management levels at a client and/or within Accenture

The person should require minimal guidance when determining methods and procedures on new assignments

Decisions often impact the team in which they reside and occasionally impact other teams

Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture

Please note that this role may require you to work in rotational shifts

Problem Solving & Innovation Analyze and resolve moderately complex issues by developing new solutions or adapting existing methods and procedures.

Strategic Alignment Maintain a clear understanding of the strategic direction set by senior leadership and ensure team goals are aligned accordingly.

Team Engagement & Development Conduct monthly one-on-one conversations with team members focused on performance feedback, coaching, training needs, and career development.

Performance Management Monitor and drive team performance against defined throughput and quality metrics, ensuring consistent delivery excellence.

Stakeholder Interaction Collaborate primarily with direct supervisors or team leads, while also engaging with peers, clients, and internal stakeholders at various management levels.

Autonomy & Decision-Making Operate with minimal guidance on new assignments, making decisions that impact your immediate team and occasionally influence adjacent teams.

Team Leadership Manage medium-to-small sized teams or workstreams, either at a client site or within Accenture’s delivery ecosystem.

Work Schedule Be prepared to work in rotational shifts as required by business needs.
 Qualification BCom,MCom,ICWA(Inter)