IT service delivery (Incident Management & Problem Management) Skillventory

15.0 - 24.0 years

2 - 5 Lacs

mumbai, maharashtra, india

On-site

Purpose of the Role: Service Management: Manage the IT service delivery (IM, PM) team, providing leadership, guidance, and coaching to ensure excellent service delivery. Manage the IT service delivery (IM, PM) team, providing leadership, guidance, and coaching to ensure excellent service delivery. Oversee the management of incidents, problems, ensuring timely resolution and minimal impact on customers. Develop and manage service management processes, procedures, and documentation. Understanding of the process specified by the Information Technology Infrastructure Library (ITIL) process. KEY RESPONSIBILITIES & KPIS OF THE ROLE: Oversee the management of incidents, problems, ensuring timely re...

Posted 2 weeks ago

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Project Manager Leading Organization

4.0 - 12.0 years

0 Lacs

haryana

On-site

You have been retained by an upcoming fast-growing, well-funded startup to work as a "Project Manager" at their Head Office in Gurugram. This presents an excellent career opportunity to become a part of a rapidly expanding company that collaborates with clients across APAC, EU, and USA. As a Project Manager, your key responsibilities will include driving the full project lifecycle from initiation to closure, ensuring timely delivery within scope and budget. You will be tasked with developing detailed project plans, charters, and schedules by integrating Agile and PMP best practices. Furthermore, you will manage cross-functional teams spanning legal, tech, and business operations, in addition...

Posted 1 month ago

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Operations Manager Info G Innovative Solutions

4.0 - 8.0 years

0 Lacs

salem, tamil nadu

On-site

As an Operations Manager at Info G Innovative Solutions, you will play a pivotal role in ensuring the seamless execution of various client projects encompassing data annotation, transcription, and data collection. Your responsibilities will revolve around leading a team, establishing operational frameworks, and guaranteeing high-quality and timely project deliveries. Your primary duties will include overseeing project execution, mentoring operational teams, designing scalable workflows and Standard Operating Procedures (SOPs), maintaining client satisfaction, and collaborating with the Business Development team to facilitate project success. You will be exposed to a wide range of project are...

Posted 1 month ago

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