Operations Manager Info G Innovative Solutions

4.0 - 8.0 years

0 Lacs

salem, tamil nadu

On-site

As an Operations Manager at Info G Innovative Solutions, you will play a pivotal role in ensuring the seamless execution of various client projects encompassing data annotation, transcription, and data collection. Your responsibilities will revolve around leading a team, establishing operational frameworks, and guaranteeing high-quality and timely project deliveries. Your primary duties will include overseeing project execution, mentoring operational teams, designing scalable workflows and Standard Operating Procedures (SOPs), maintaining client satisfaction, and collaborating with the Business Development team to facilitate project success. You will be exposed to a wide range of project areas such as Annotation Projects (covering Image, Video, Audio, Text, and 3D data labelling), Language Projects (including Transcription, Translation - both human & machine-aided), Data Collection (involving field data gathering and user-generated content sourcing), and Generative AI (focusing on Prompt creation, evaluation, and LLM data prep). Key responsibilities will involve acting as the operations lead for client projects, setting up efficient SOPs and project trackers, planning resources, collaborating with Business Development, mentoring teams, handling project escalations, implementing continuous improvement initiatives, and preparing reports and client updates. Key Performance Indicators (KPIs) for this role will include successful project execution, SOP standardization, delivery quality, efficiency in project ramp-up, and smooth cross-functional collaboration with Business Development, HR, and Tech departments. To qualify for this position, you will need a Bachelor's or Master's degree in Business, Technology, or a related field, along with a total of 6 years of experience, out of which at least 4-5 years should be in operations related to data/AI/language services. Proficiency in operational planning, team management, delivery metrics, strong communication skills, agility in fast-paced environments, and exposure to Generative AI, LLM data projects, or multilingual data workflows will be advantageous. Fluency in Tamil for oral communication is a must, along with proficiency in English, and familiarity with Hindi would be beneficial. This full-time, permanent role is based in Salem/Erode and offers benefits like Provident Fund, day shifts with weekend availability, performance bonuses, and yearly bonuses. The job requires in-person work. If you meet the qualifications and are ready to take on the challenges of this dynamic role, we encourage you to apply now.,

Posted 1 week ago

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