Delivery Manager

At M&G, our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. We will consider flexible working arrangements for any of our roles and also offer workplace accommodations to ensure you have what you need to effectively deliver in your role. An excellent opportunity has arisen for a Delivery Manager to join our Actuarial Operations & Support team. The Delivery Manager will support the management and resolution of customer-related regulatory notifiable events. They will report to the Notifiable Events Relationship Manager and will be responsible for: - Management and oversight of Notifiable Events and remediation issues impacting Finance - Leading and supporting the successful delivery of any Finance notifiable events that require remediation - Resolving any issues or blockers to ensure the remediation team have the criteria required to perform remediation - Oversight of the event budget including monitoring of costs - Understanding the requirements to drive events to closure and support teams to visualize and deliver desired outcomes. The Delivery Manager will work as an integral part of the team building key relationships with all key stakeholders, including third party service suppliers. **Key Responsibilities:** - Excels at finding solutions, execution, and has a deep understanding of best practices, including stakeholder engagement, chairing meetings, collaborative work with key business areas, oversight of event progress and costs, supporting successful delivery of Finance remediation events, maintaining trusted relationships, problem identification and resolution, driving actions with the event working group, and unblocking problems and issues. **Key Knowledge, Skills & Experience:** - Experience working in regulated financial services organizations, knowledge of regulatory & risk management frameworks, strong stakeholder management, communication, and influencing skills, collaborative nature, pro-active approach to problem-solving, creative thinker, strong work ethic, positive attitude, team player, ability to prioritize and manage multiple tasks effectively, strong communicator and listener, good negotiation skills, experience of business analysis, working knowledge of Notifiable Event Management Processes and Procedures (Preferred), working knowledge of M&G systems, services, and distribution methods (Preferred), working knowledge of Life and pensions products, markets, and competitors (Advantageous). Recruiter: Matt Campbell Close Date: 27th March 2025 M&G is also proud to be a Disability Confident Leader, and we welcome applications from candidates with long-term health conditions, disabilities, or neuro-divergent conditions. Being a Disability Confident Leader means that candidates who meet the minimum criteria of a job will be offered an interview if they "opt in" to the scheme when applying. If you need assistance or an alternative means of applying for a role due to a disability or additional need, please let us know by contacting us at: careers@mandg.com,