Delivery Manager (Accounting Services Finance)

The Delivery Manager will be responsible for overseeing and managing finance operations for two business segments: Sharaf DG & Sharaf Retail. This role requires strong leadership, operational expertise, and financial acumen to ensure seamless execution of financial outsourcing services, including Accounts Payables, Accounts Receivables, FP&A, and other financial shared services. The ideal candidate will drive operational excellence, ensure compliance, and optimize service delivery while supporting business growth.

Key Responsibilities:

• Oversee and manage financial BPO operations for Sharaf DG & Sharaf Retail, ensuring high efficiency, accuracy, and compliance with global financial standards.
• Assist in the execution of strategic plans to enhance service offerings and support business growth.
• Maintain strong client relationships by understanding financial outsourcing needs and providing customized solutions.
• Supervise the delivery of financial processes such as Accounts Payable, Accounts Receivable, General Ledger, FP&A, and Payroll processing for both entities.
• Ensure cost efficiency, profitability, and effective P&L management for the finance BPO division.
• Support digital transformation initiatives by integrating automation, AI, and analytics into financial BPO operations.
• Ensure compliance with international financial reporting standards, regulatory requirements, and risk management frameworks.
• Lead, mentor, and develop a high-performing team, fostering a culture of excellence, innovation, and continuous improvement.
• Collaborate with internal and external stakeholders, including technology partners and clients, to enhance service quality.
• Identify and pursue new opportunities for process improvement and operational efficiency.

Key Qualifications & Skills:

• Chartered Accountant (CA) qualification is mandatory.
• Bachelors/Masters degree in Finance, Accounting, Business Administration, or a related field.
• 15+ years of experience in financial BPO operations.
• Strong understanding of end-to-end finance and accounting processes, including AP, AR, FP&A, and compliance.
• Experience in managing multiple entities, preferably in the retail or consumer electronics sector.
• Expertise in financial technology, automation tools, and digital transformation strategies.
• Excellent leadership, communication, and stakeholder management skills.
• Ability to work in a fast-paced, dynamic environment and lead cross-functional teams.
• Strong analytical and problem-solving abilities with a focus on continuous process improvement.

Why Join Us?

• Opportunity to work with two dynamic and growing entities: Sharaf DG & Sharaf Retail.
• Exposure to global clients and cutting-edge financial technology solutions.
• Work with a high-performing leadership team in a fast-paced environment.
• Competitive compensation and career growth opportunities.