Delivery Head Information Technology

Responsibilities:

Delivery Leadership

Lead and manage large-scale delivery programs with a minimum portfolio size of 150M+ and a team size of 2000+ professionals.

Drive end-to-end delivery across Agile methodologies (SCRUM, Spotify, Kanban, Story Points).

Manage diverse delivery models including Fixed Price, Time & Material (T&M), Outcome-based, and Managed Services.

Ensure delivery readiness by identifying, onboarding, and mentoring talent (individuals and squads).

Resolve delivery impediments with a hands-on, solution-oriented approach.

Solutioning and Technology Leadership

Engage in customer conversations to conceptualize solutions, architectures, and delivery plans.

Stay abreast of digital trends such as SRE, automation testing, predictive analytics, AI, and DevOps.

Provide technical leadership across backend, frontend, data, and DevOps stacks.

People Management

Foster a servant leadership culture, ensuring team integration with both HCL and customer environments.

Drive career development, mentoring, and upskilling initiatives.

Lead integration efforts for onsite teams with parent organization through townhalls, sprint meetings, and training.

Collaborate with local agencies and universities for future talent acquisition and enablement.

Operational and Financial Management

Own and manage P&L for Germany, including revenue, margin, ARC, and utilization metrics.

Act as the single point of contact (SPOC) for managing sales, delivery, and stakeholder relationships.

Manage delivery teams of 200+ FTEs across onsite and offshore locations with revenue responsibility of €15–20M.

Customer and Stakeholder Engagement

Lead customer and team communications, ensuring alignment with Agile governance and delivery progress.

Proactively manage impediments and provide actionable solutions.

Build strong relationships with internal and external stakeholders.

Qualifications:

Required

17–20 years of experience in IT delivery leadership roles.

Proven track record in managing large Agile delivery programs.

Strong communication and stakeholder management skills.

Experience in managing delivery across multiple commercial models (Fixed Price, T&M, etc.).

Hands-on experience in solutioning across backend, frontend, data, and DevOps technologies.

Demonstrated ability to manage large-scale delivery units (€150M+ portfolio, 2000+ team size).

Experience in Agile transformation using SCRUM, Spotify, Kanban, and Story Points.

Strong financial acumen with P&L ownership experience.

Preferred

Experience in building and scaling start-up teams within enterprise environments.

Familiarity with digital transformation trends such as SRE, automation testing, AI, and predictive analytics.

Experience in integrating distributed teams and fostering a unified organizational culture.

Exposure to talent development through partnerships with universities and local agencies.

Other Requirements

Ability to think on your feet and challenge teams/customers constructively.

Strong servant leadership mindset with a focus on team empowerment and growth.

Experience in Agile governance and delivery measurement frameworks.

Willingness to take full accountability for delivery outcomes, team performance, and customer satisfaction.