Timely Delivery Execution Ensure all assigned orders are delivered on time as per schedule. Customer Satisfaction Maintain courteous behavior and ensure smooth handover of products to customers. Address minor customer queries during delivery. Documentation & Proof of Delivery Collect signatures, OTPs, or digital confirmations as proof of delivery. Maintain records for audit and verification. Route Planning & Optimization Plan efficient delivery routes to minimize time and fuel usage. Update team on any route issues or delays. Product Handling Ensure goods are not damaged during transit. Follow product-specific handling instructions. Coordination with Dispatch & Warehouse Regularly communicate with backend teams for pickup, delivery, and return coordination. Reporting & Feedback Submit daily delivery reports and escalate issues if any delivery fails. Compliance & Safety Follow company policies regarding transport, documentation, and customer interaction. Adhere to road safety and traffic rules.

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Delivery Associate