Delivery Associate

A Delivery Associate is responsible for picking up, safely loading, and delivering packages to customers. This role involves adhering to delivery schedules, planning routes, and providing excellent customer service. Delivery Associates may also be responsible for loading and unloading delivery vehicles, maintaining accurate records, and ensuring the vehicle is in good working order. Key Responsibilities: Package Delivery: Collect packages from designated locations and deliver them to customers on a timely and efficient manner. Route Planning: Plan routes to maximize efficiency and minimize travel time, potentially using navigation systems or GPS to avoid traffic. Package Handling: Load and unload packages with care to prevent damage, using proper lifting techniques and ensuring packages are secured. Customer Service: Provide a positive and professional experience to customers, addressing inquiries and concerns, and resolving delivery issues. Communication: Communicate effectively with dispatchers, customers, and other team members to maintain accurate delivery records and inform about any delays or issues. Vehicle Maintenance: Maintain the cleanliness and functionality of the delivery vehicle, performing routine inspections and reporting any issues. Record Keeping: Maintain accurate records of deliveries, including dates, times, and any issues related to the delivery. Skills and Qualifications: Driving Skills: Must possess a valid driver's license and demonstrate safe driving practices. Communication Skills: Excellent communication skills are necessary to effectively interact with customers and dispatchers. Customer Service Skills: Ability to handle customer inquiries and concerns with a positive and professional attitude. Problem-solving Skills: Ability to resolve delivery issues and adjust routes as needed. Organizational Skills: Ability to manage time effectively, plan routes, and maintain accurate records. Physical Stamina: Must be able to lift and carry packages of varying weights. Job Type: Full-time Pay: ₹12,000.00 - ₹160,000.00 per month Schedule: Day shift Language: Hindi (Required) Work Location: In person