Del Center Strategy & Ops Manager

Skill required: NA - Project Management Qualifications: Any Graduation Years of Experience: 13 to 18 years What would you do We are seeking a proactive and detail-oriented BCP Interlock Manager to serve as the key liaison between Business Continuity Planning (BCP) teams and Operations leads within Accenture Operations. This role ensures seamless alignment of continuity strategies with operational priorities, driving resilience and preparedness across business units. Act as the primary point of contact between BCP teams and Operations leads. Coordinate and support the development, implementation, and testing of business continuity and disaster recovery plans. Ensure operational teams are aligned with BCP requirements, policies, and compliance standards. Facilitate regular interlock meetings to review continuity risks, mitigation strategies, and readiness status. Track and report on BCP metrics, audit findings, and remediation efforts. Support incident response coordination and post-incident reviews. Drive awareness and training initiatives across operations teams on BCP protocols. We require 4-7 years of experience in business continuity, risk management, or operations. Strong understanding of BCP frameworks, regulatory requirements, and operational interdependencies. Excellent communication, stakeholder management, and coordination skills. Experience in a large-scale, matrixed organization preferred. We are seeking a proactive and detail-oriented BCP Interlock Manager to serve as the key liaison between Business Continuity Planning (BCP) teams and Operations leads within Accenture Operations. This role ensures seamless alignment of continuity strategies with operational priorities, driving resilience and preparedness across business units. Act as the primary point of contact between BCP teams and Operations leads. Coordinate and support the development, implementation, and testing of business continuity and disaster recovery plans. Ensure operational teams are aligned with BCP requirements, policies, and compliance standards. Facilitate regular interlock meetings to review continuity risks, mitigation strategies, and readiness status. Track and report on BCP metrics, audit findings, and remediation efforts. Support incident response coordination and post-incident reviews Drive awareness and training initiatives across operations teams on BCP protocols. We require 4-7 years of experience in business continuity, risk management, or operations. Strong understanding of BCP frameworks, regulatory requirements, and operational interdependencies. Excellent communication, stakeholder management, and coordination skills. Experience in a large-scale, matrixed organization preferred What are we looking for "4-7 years of experience in business continuity, risk management, or operations. Strong understanding of BCP frameworks, regulatory requirements, and operational interdependencies. Excellent communication, stakeholder management, and coordination skills. Experience in a large-scale, matrixed organization preferred. 4-7 years of experience in business continuity, risk management, or operations. Strong understanding of BCP frameworks, regulatory requirements, and operational interdependencies. Excellent communication, stakeholder management, and coordination skills. Experience in a large-scale, matrixed organization preferred. Stakeholder Management Written Communication Soft Skills Training Problem-solving skills Ability to perform under pressure Adaptable and flexible Ability to establish strong client relationship Detail orientation Certification in Business Continuity (e.g., CBCP, ISO 22301) is a plus. Familiarity with tools like Archer, ServiceNow, or other risk/BCP platforms. Ability to manage multiple priorities in a fast-paced environment. " Certifications: CBCP-Cert Business Continuity Prof - CBCP; ISO 22301:2019 Business Continuity Management Lead Implementer - BSI Roles and Responsibilities: "In this role you are required to identify and assess complex problems for area of responsibility The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors Requires adherence to strategic direction set by senior management when establishing near-term goals Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach Some latitude in decision-making in involved you will act independently to determine methods and procedures on new assignments Decisions individual at this role makes have a major day to day impact on area of responsibility The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts " Qualification Any Graduation