Debt Recovery Team Leader

As a Debt Recovery Team Leader at our third-party collection agency, you will be based in Chandigarh and hold a full-time on-site position. Your primary responsibility will involve supervising the debt recovery team to ensure the timely recovery of outstanding debts related to various bank products. Your role will focus on achieving collection targets, optimizing daily operations, and monitoring team performance. Your daily tasks will include overseeing the team's performance, providing training and mentorship to team members, managing escalated cases, liaising with other departments, and generating regular reports on collection activities and progress. To excel in this role, you must possess expertise in debt recovery, collection strategies, and managing escalations. Your leadership and team management skills will be crucial in guiding your team towards meeting set targets. Your role will also require strong planning, organizational, and problem-solving abilities. Effective communication and negotiation skills are essential for interacting with clients and team members. Proficiency in utilizing debt collection software and MS Office applications will aid in streamlining operations and maintaining accurate records. The ability to work well under pressure, meet deadlines, and adapt to changing priorities is necessary for success in this position. Previous experience in the banking or financial services sector will be beneficial. A Bachelor's degree in Business Administration, Finance, or a related field is preferred to support your understanding of the industry dynamics and strategies. If you are ready to take on a challenging yet rewarding role in debt recovery and possess the requisite skills and qualifications, we welcome you to join our team as a Debt Recovery Team Leader.,