Debt Recovery Agent

Company Description

Renovo Assets provides comprehensive asset management solutions across various key industries, specializing in handling non-performing assets (NPA). The company offers effective and efficient NPA management techniques that help businesses maintain liquidity and foster growth. Renovo Assets supports banks and financial institutions by converting NPAs into earning assets, enabling these entities to maintain their focus on economic growth. The company is dedicated to providing cost-effective professional services to manage and mitigate NPA challenges.

Role Description

This is a full-time on-site role for a Debt Recovery Agent located in New Delhi. The Debt Recovery Agent will be responsible for contacting debtors via phone, email, or in-person meetings to negotiate repayments. Daily tasks include analyzing debtor accounts, maintaining accurate records of all debt recovery activities, and implementing debt recovery strategies. The agent will also provide customer service to debtors, ensuring all interactions are conducted professionally and respectfully, while working closely with team members to achieve recovery targets.

Qualifications

• Debt Collection skills and experience in Finance
• Strong Analytical Skills for evaluating debtor accounts
• Excellent Communication skills, both verbal and written
• Customer Service orientation and ability to handle interactions professionally
• Ability to work independently and as part of a team
• Problem-solving skills and a proactive approach to debt recovery
• Bachelor's degree in Finance, Economics, Business Administration, or a related field is preferred
• Experience in the financial services industry is a plus