Data Platform - Application Maintenance Data Stage

All applicants have to mandatorily apply on BNP Career Site-

https://bwelcome.hr.bnpparibas/su/a30f52f03625264e

Job ID -

Applicants can directly search the JOB ID -

Responsibilities

Direct Responsibilities

• Coordinate closely with Data Platform Teamss and also all other BNL BNP Paribas IT teams (Incident coordination, Security, Infrastructure, Development teams, etc.)
• For a predefined applications scope take care of:
• Ticket Management 
• Propose solutions to improve an application
• Incident Management (including problem determination)
• Request Management
• Change Management
• Ensure that SLA targets are met for above activities
• Handover to Italian teams if knowledge and skills are not available in ISPL

Contributing Responsibilities

• Contribute to the definition of procedures and processes necessary for the team
• Help build team spirit and integrate into BNL BNP Paribas culture
• Contribute to incidents analysis and associated problem management
• Contribute to the regular activity reporting and KPI calculation
• Contribute to the knowledge transfer with BNL Data Platform team
• Contribute to the acquisition by ISPL team of new skills & knowledge to expand its scope

Technical & Behavioral Competencies

• Fundamental skills:
• Knowledge about Mainframe usage TSO, ISPF/S, Scheduler , JCL
• Knowledge about IBM Datastage ETL Tool
• Familiarity with database technology is required (Teradata, Oracle, DB2, SQL Server)
• SQL Languange in order to execute basic scripts and queries.
• Have basic experience with:
• Service Now ticketing system
• Aurelia Remedy ticketing system
• Nice to have:
• General IT infrastructure knowledge 
• Knowledge of Requirements Collection, Analysis, Design, Development and Test activity 
• Continuous improvement approaches
• Good written and spoken English
• Able to communicate efficiently
• Good Team Player

Specific Qualifications

Basic knowledge of Italian language can be an advantage