Data Platform - Application Maintenance Data Stage

Job Description

All applicants have to mandatorily apply on BNP Career Site- https://bwelcome.hr.bnpparibas/su/a30f52f03625264e Job ID - 48321590 Applicants can directly search the JOB ID - 48321590 on https://bwelcome.hr.bnpparibas/su/a30f52f03625264e and Apply on the same. Responsibilities Direct Responsibilities Coordinate closely with Data Platform Teamss and also all other BNL BNP Paribas IT teams (Incident coordination, Security, Infrastructure, Development teams, etc.) For a predefined applications scope take care of: Ticket Management Propose solutions to improve an application Incident Management (including problem determination) Request Management Change Management Ensure that SLA targets are met for above activities Handover to Italian teams if knowledge and skills are not available in ISPL Contributing Responsibilities Contribute to the definition of procedures and processes necessary for the team Help build team spirit and integrate into BNL BNP Paribas culture Contribute to incidents analysis and associated problem management Contribute to the regular activity reporting and KPI calculation Contribute to the knowledge transfer with BNL Data Platform team Contribute to the acquisition by ISPL team of new skills & knowledge to expand its scope Technical & Behavioral Competencies Fundamental skills: Knowledge about Mainframe usage TSO, ISPF/S, Scheduler , JCL Knowledge about IBM Datastage ETL Tool Familiarity with database technology is required (Teradata, Oracle, DB2, SQL Server) SQL Languange in order to execute basic scripts and queries. Have basic experience with: Service Now ticketing system Aurelia Remedy ticketing system Nice to have: General IT infrastructure knowledge Knowledge of Requirements Collection, Analysis, Design, Development and Test activity Continuous improvement approaches Good written and spoken English Able to communicate efficiently Good Team Player Specific Qualifications (if required) Basic knowledge of Italian language can be an advantage