Job
Description
Amazon is expanding the Data Center management team in India. This position within Amazon Data Services India Private Limited (ADSIPL) requires broad Data Center knowledge with Subject Matter Expertise (SME) in as many specific fields as possible. The location for this job to be discussed, as there be opportunities in several India locations.
This position serves as the pri y operational resource to support ADSIPL within its owned and operated Data Centers in India. This position will provide a central point of ownership and accountability for the overall hands-on management of the Mechanical, Electrical (M&E) and across ADSIPL s portfolio of Data Centers in India. This position will be responsible for the overall operation and maintece of the critical infrastructure supporting IT operations within the Indian Data Center space. It will also include event management, incident management, problem management, change management, and cost/contract management. In addition, this will include the relationship management with the landlords, critical facility vendors, Data Center Construction team, Data Center Operations team, Technical Program Managers, Security team, and Logistics team in India. This is a Individual Contributor position which is managed in 24x7 on-call (shift operations), scheduled weekend work support and rotational shift. The location for this job in currently in Hyderabad, IN. Pri y responsibilities and SME fields include, but are not limited to: Operations and Maintece: Ownership of all Data Center changes / events / incidents / problems from beginning to end as well as overseeing the completion of root cause analysis and follow-up resolution actions. Responsible for ensuring maintece/ repairs of site-critical facility infrastructure or a Data Center are planned and executed to the best interest of the business. Responsible for Asset and Inventory management. Develop and maintain method statements, standard operating procedures, emergency response procedures, preventive maintece programs, and all technical documentation. Ensure standardization and consistency with best-in-class operating practices. (Technical Writing Skills and Automation) Develop a complete, deep knowledge of the design intent, operational alternatives and contingency plans related to all Data Center systems. Manage the engineering aspects of the Data Centers related to ficial and cost control, code and regulatory compliance, personnel management, staff training and development Health & Safety, local statutory requirements, environmental and energy management. Develop and deliver the regular engineering reports and ensure adherence to contracted deliverables including SLA s and KPI s. Communicate operating philosophies, technical information, objectives and expectations to Amazon personnel and to the vendor critical facilities management teams. Providing hands on facility support where required (e.g. installation of new equipment, ommissioning of equipment, replacement of faulty equipment, internal audits etc.) Oversee technical compliance auditing and the effective and timely close out of corrective action plans. Perform annual operational reviews with a focus on compliance with the Amazon standards and all applicable regulatory requirements. (Audits). Manage the development and delivery of the portfolio of Energy/Environmental Management Programs. Keep abreast of Data Center industry in ation. Incident and Emergency Response: o Reviewing incident reports, documenting periodic trend sum ies, and providing up and recommended actions to management. o Managing information flow during incidents while providing regular up to management. o Manage and coordinate with vendors to resolve any incidents during emergency situations. This require to physically be dispatched on to site to investigate and resolve the issue. 3+ years of vendor management experience 4+ years of relevant work in a data center or other critical environment experience 5+ years of data center engineering or operations experience 5+ years of Microsoft Office including Outlook, Word, and Excel experience Bachelors degree in Electrical Engineering, Mechanical Engineering, or a related field Experience in a data center or other critical environment Experience with Microsoft Office including Outlook, Word, and Excel 3+ years of construction or project management experience Electrical or mechanical Journeyman License operating engineering license such as DC II, DC III, or equivalent for more information. If the country/region you re applying in isn t listed, please contact your Recruiting Partner.
