Job
Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the in ation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain and we re looking for talented people who want to help.
You ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon is expanding the Data Center management team in India. This position within Amazon Data Services India Private Limited (ADSIPL) requires broad Data Center knowledge with Subject Matter Expertise (SME) in as many specific fields as possible. The location for this job to be discussed, as there be opportunities in several India locations. This position serves as the pri y operational resource to support ADSIPL within its owned and operated Data Centers in India. This position will provide a central point of ownership and accountability for the overall hands-on management of the Mechanical, Electrical (M&E) and across ADSIPL s portfolio of Data Centers in India. This position will be responsible for the overall operation and maintece of the critical infrastructure supporting IT operations within the Indian Data Center space. It will also include event management, incident management, problem management, change management, and cost/contract management. In addition, this will include the relationship management with the landlords, critical facility vendors, Data Center Construction team, Data Center Operations team, Technical Program Managers, Security team, and Logistics team in India. The position will require 24x7 on-call, scheduled weekend work support and rotational shift. The location for this job to be discussed, as there be opportunities in several India locations. Pri y responsibilities and SME fields include, but are not limited to: Operations and Maintece: Ownership of all Data Center changes / events / incidents / problems from beginning to end as well as overseeing the completion of investigation, root cause analysis and follow-up resolution actions. Responsible for ensuring maintece/ repairs of a Data Center (Electrical/Mechanical/Fire Suppression Systems) are planned and executed to the best interest of the business. Responsible for Asset and Inventory management. Develop and maintain method statements, standard operating procedures, emergency response procedures, preventive maintece programs, and all technical documentation. Ensure standardization and consistency with best-in-class operating practices. (Technical Writing Skills and Automation) Develop and deliver the regular engineering reports and ensure adherence to contracted deliverables including SLA s and KPI s. Providing hands on facility support where required (e.g. installation of new equipment, ommissioning of equipment, replacement of faulty equipment, internal audits etc.) Oversee technical compliance auditing and the effective and timely close out of corrective action plans. Incident and Emergency Response: o Managing information flow during incidents while providing regular up to management. o Reviewing incident reports, documenting periodic trend sum ies, and providing up and recommended actions to management. About the team Youll be working with highly technical Data Center teams including cross-functional ones looking after various aspects of a data center, in order to maintain 100% uptime for the customers. About AWS Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candi to apply. If your career is just starting, hasn t follo a traditional path, or includes alternative experiences, don t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped in ating that s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life har y. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there s nothing we can t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual in ation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We re continuously raising our performance bar as we strive to become Earth s Best Employer. That s why you ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. 4+ years of relevant work in a data center or other critical environment experience Bachelors degree in Electrical Engineering, Mechanical Engineering, or a related field Experience with Microsoft Office including Outlook, Word, and Excel 4+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience Knowledge of electrical systems in critical Data Center operations that include but are not limited to utility substation feeds, transformers, switchgear, VFI Class UPS, DRUPS, PDUs, ATS, STS, SLA/VRLA batteries and associated systems, diesel/gas turbine generators and related fuel systems, Surge Suppression, Active Har ic Filtering, battery itoring systems, branch circuit itoring systems or SCADA systems Knowledge of mechanical systems in critical Data Center operations including but not limited to CRAC/CRAHs/AHUs, chillers, cooling towers, storage tanks, chemical systems, heat exchangers, piping systems, pumps, valves, duct systems, fans, or dampers for more information. 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