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Data Center Engineer

Job Summary:

This Data Center Engineer role will part a small team of three people, including the Data Center Manager, working on various aspects of data center management, including physical device delivery and retirement, preventative maintenance activities, data center floor management, hardware maintenance contracts, lease management and so on. A minimum requirement is 3 years of experience in a practical environment.

Job Description:

The Data Center Engineer will be based at our Gurgaon office and will help provide global data center support services to our various infrastructure. A detailed list of areas is sampled below.

In this role the suitable candidate would be part of a team of three working to deliver consistent and accurate solutions, processes and documentation, audits and tracking, to ensure all aspects of our global data centers are understood, services are delivered, and to deliver improvements and cost savings.

Data Center Processes and Documentation.

Business Continuity Planning.

Data Center Cost Management.

Routine Data Center preventative maintenance activities.

Service Delivery including quotes, ordering, site preparation, cabling, etc.

Server Retirements including physical handling and secure destruction.

Hardware Maintenance contract management.

Inventory management including rack elevations, quarterly, spare parts, etc.

Hardware Asset Management within ServiceNow.

Data Center monitoring including, PDU power consumption, power phase and PDU balancing for multiple power supply devices. Develop automated alerting of problems.

Manage hardware service vendors, vendor relationships and portals, and coordination of our onsite in-house customer engineers.

Lease Management including lease renewals or buyout analysis and planning.

ServiceNow CMDB Data Integrity and Discovery updates.

Data Center Consolidation and cost saving.

Qualification and Expectations:

1) Some experience supporting data centers with highly-available infrastructure.

2) Experience managing vendors for data centers, hardware maintenance contracts, etc.

3) A good understanding of ServiceNow.

4) Excellent organizational and communication skills.

5) Customer-service oriented with good written/oral communication skills.

6) Ability to work with minimal supervision, making decisions based upon priorities, schedules, and an understanding of business initiatives.

7) Critical attention to detail, thoroughness and documentation.

8) An innovative mindset always looking to address problems and gaps and looking to make improvements through automation.

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Data center Admin