Job
Description
Job Summary: As a Data Center Engineer, you will be an integral part of a small team responsible for managing various aspects of data center operations at our Gurgaon office. Working closely with the Data Center Manager, you will be involved in tasks such as physical device delivery and retirement, preventative maintenance activities, data center floor management, hardware maintenance contracts, and lease management. The ideal candidate should possess a minimum of 3 years of practical experience in a similar environment. Job Description: Your primary responsibility as a Data Center Engineer will involve providing global data center support services for our infrastructure worldwide. Working collaboratively with a team of three, you will focus on ensuring consistent and accurate solutions, processes, documentation, audits, and tracking procedures. Your role will encompass a wide range of tasks including: - Data Center Processes and Documentation - Business Continuity Planning - Data Center Cost Management - Routine Data Center Preventative Maintenance Activities - Service Delivery (quotes, ordering, site preparation, cabling, etc.) - Server Retirements (physical handling and secure destruction) - Hardware Maintenance Contract Management - Inventory Management (rack elevations, spare parts, etc.) - Hardware Asset Management within ServiceNow - Data Center Monitoring (PDU power consumption, automated alerting of problems) - Manage hardware service vendors and relationships - Lease Management (renewals, buyout analysis) - ServiceNow CMDB Data Integrity and Discovery Updates - Data Center Consolidation and Cost Saving Initiatives Qualification and Expectations: To excel in this role, you should meet the following qualifications and expectations: 1) Experience supporting data centers with highly-available infrastructure. 2) Proficiency in managing vendors for data centers and hardware maintenance contracts. 3) Strong understanding of ServiceNow. 4) Excellent organizational and communication skills. 5) Customer-service oriented with effective written and oral communication abilities. 6) Capacity to work independently with a focus on priorities, schedules, and business initiatives. 7) Attention to detail, thoroughness, and documentation. 8) Innovative mindset with a drive for problem-solving, process improvements, and automation initiatives.,
