Job Description Role: Business Analyst AI & Agentic Solutions Exp: 2-4 Years Location: Work from Office ( Mohali, Punjab) Shift: 12pm - 10pm Job Role & Responsibilities We are looking for a strategic and innovative Business Analyst with experience in AI and Agentic AI-based solutions to drive ideation, market research, and the design of intelligent, autonomous use cases. You will play a vital role in discovering opportunities, validating ideas, and working with cross-functional teams to build AI-powered solutions that deliver business value. Key Responsibilities Conduct in-depth analysis and market research to identify emerging trends, customer pain points, and opportunities for AI-driven innovation. Lead ideation sessions with stakeholders, SMEs, and technical teams to brainstorm AI/Agentic use cases that solve real-world problems. Translate ideas into detailed business requirements, epics, and user stories, ensuring alignment with business goals and technical feasibility. Evaluate and prioritize AI initiatives based on impact, effort, risk, and ROI. Collaborate with Data Scientists, Prompt Engineers, and AI Developers to design, test, and deploy Agentic AI solutions using tools like LangChain, Auto-GPT, and other LLM-based frameworks. Build use case prototypes and participate in user testing to validate assumptions and refine agent behaviors. Analyze AI/LLM outputs and agent workflows to ensure results meet performance and business success criteria. Create and maintain clear documentation (BRDs, FRDs, journey maps, test scenarios, etc.). Support post-deployment review and continuous improvement of deployed AI systems. Present findings, business cases, and recommendations to senior leadership and product teams. Required Skills & Qualifications Bachelor s or Master s degree in Business Administration, Data Science, Computer Science, or a related field. 2+ years of experience as a Business Analyst, with a strong focus on AI project delivery, innovation, or digital product development. Demonstrated ability to perform market research, customer analysis, and business model validation. Experience with Agentic AI systems, LLM-driven applications, or autonomous AI agents. Familiarity with AI/ML concepts, prompt engineering, and orchestration frameworks such as LangChain or Auto-GPT. Strong documentation and communication skills, including stakeholder engagement and executive reporting. Tools: Jira, Confluence, Miro, Lucidchart, Excel, Power BI,. Agile delivery experience with a focus on rapid prototyping and iterative development. Preferred Qualifications Understanding of AI governance, model evaluation metrics, and ethical AI principles. Exposure to design thinking, product discovery, or lean startup methodologies. Experience in domains such as finance, retail, healthcare, or HR tech. Minimum experience: in domain / overall industry 2-4 Years Experience in domains such as finance, retail, healthcare, or HR tech. ", "

Job Description Job Title - DevOps Engineer Experience Level : 2 to 4 years Work Location - Onsite, Mohali 5 days working (Mon to Fri). Must be flexible to work in 24 x 7 work environment. Education Qualifications : Graduate in Computer Science/ Information Security or related field Job Description: As a DevOps Engineer in a SaaS company, your primary responsibility will be to build and maintain the infrastructure necessary to support the companys software applications and services. This includes working closely with software developers, system administrators, and other stakeholders to ensure that the infrastructure is secure, reliable, scalable, and cost-effective. Job Responsibilities: Designing, building, and maintaining cloud-based infrastructure such as Oracle, GCP, AWS, or Azure Managing the companys CI/CD pipeline to ensure code changes are deployed quickly and reliably using tools like Jenkins, YAML, and Manifest. Automating process using deployment on Kubernetes cluster for less manual intervention. Proficient with Docker-based container deployments. Experience in working on Docker hub, creating and managing multiple Images. Experience with Configuration Management tools like Ansible. Like configuring the new roles and playbooks for new migration tasks. Good knowledge of version control systems like Bitbucket, Git, or GitHub. Monitoring the infrastructure and applications using tools such as New Relic, Site24x7, Prometheus, etc., and responding to alerts in a timely manner.Hands-on experience in creating, managing, and backing SQL databases like MySQL, Cloud SQK, Oracle SQ, MSSQL, etc. Collaborating with software developers to optimize application setup, performance, monitoring, maintenance, and troubleshooting issues. Hands-on experience on web servers like Apache Tomcat, NGINX, Apache HTTPD, etc. Generalizing process for ease deployment to client side. Maintaining low downtime of servers by Monitoring cloud infrastructure and services, including configuration, scaling, etc. Responsible for handling requests based on incidents and providing technical support to other teams within the company and end-users as needed. Developing and implementing security protocols and policies to ensure data protection and compliance. Staying up-to-date with emerging trends and technologies in DevOps and cloud computing. Essential Qualifications :- Graduate in Computer Science/ Information Security or related field Strong background in Linux/Unix systems administration, scripting languages such as Bash or Python. Experience with cloud-based infrastructure and virtualization technologies such as Kubernetes and Docker. Comfortable working in a fast-paced environment and have excellent communication, collaboration and problem-solving skills. Experience in SaaS companies is a plus. Must hands on experience with cloud platforms like Oracle, GCP, AWS or Azure ", "

ob Description Role : AI Developer - Agentic AI Exp: 2-3 Years Work Mode: 12- 10 pm, Onsite( Mohali, Punjab) Job Role & Responsibilities Design, develop, and deploy Agentic AI systems capable of autonomous task execution by integrating reasoning, memory, and tool use to enable intelligent behavior across complex, multi-step workflows. Architect intelligent agents that can dynamically interact with APIs, data sources, and third-party tools to accomplish diverse objectives with minimal human intervention. Optimize performance of agentic frameworks by enhancing model accuracy, minimizing response latency, and ensuring scalability and reliability in real-world applications. Develop reusable, testable, and production-grade code , adhering to best practices in software engineering and modern AI development workflows. Collaborate with cross-functional teams , including product managers, designers, and backend engineers, to convert business requirements into modular agent behaviors. Integrate Retrieval-Augmented Generation (RAG) , advanced NLP techniques, and knowledge graph structures to improve decision-making and contextual awareness of agents. Conduct rigorous profiling, debugging, and performance testing of agent workflows to identify bottlenecks and improve runtime efficiency. Write and maintain comprehensive unit, integration, and regression tests to validate agent functionality and ensure robust system performance. Continuously enhance codebases , refactor existing modules, and adopt new design patterns to accommodate evolving agentic capabilities and improve maintainability. Implement secure, fault-tolerant, and privacy-compliant designs to ensure that deployed agentic systems meet enterprise-grade reliability and data protection standards. Qualification Required: Bachelor s degree in computer science , or related field. Specialization or Certification in AI or ML is a plus. Technical Expertise: 2+ years of hands-on experience in AI/ML/DL projects, with a strong emphasis on Natural Language Processing (NLP) , Named Entity Recognition (NER) , and Text Analytics . Proven ability to design and deploy Agentic AI systems autonomous, goal-oriented agents that exhibit reasoning, memory retention, tool use, and execution of multi-step tasks. Practical expertise in agent architecture , task decomposition, and seamless integration with external APIs, databases, and tools to enhance agent capabilities. Skilled in agent prompting strategies , including dynamic prompt chaining and context management, to guide language models through intelligent decision-making workflows. Experience with Retrieval-Augmented Generation (RAG) pipelines and generative AI , with a strong focus on optimizing NLP models for low-latency, high-accuracy production use. Solid foundation in deep learning methods , recommendation engines, and AI applications within HR or similar domains. Exposure to Reinforcement Learning (RL) frameworks and holds relevant certifications or specializations in Artificial Intelligence , showcasing continuous learning and depth in the field. Minimum skills we look for: Skills & Expertise (with Agentic AI focus) Proven experience in building Agentic AI systems , including autonomous agents capable of multi-step reasoning, memory management, and tool use. Expertise in agent design patterns , task decomposition , dynamic planning, and decision-making logic using LLMs. Skilled in integrating multi-agent coordination , goal-setting, and feedback loops to create adaptive, evolving agent behavior. Strong command over prompt engineering , contextual memory structuring , and tool calling mechanisms within LLM-powered agent workflows. Proficiency in managing agent memory (short-term, long-term, episodic) using vector databases and custom memory stores. Ability to build autonomous task execution pipelines with minimal human input, combining language models, APIs, and third-party tools. Experience with frameworks and orchestration for agent behavior tracing, logging, and failure recovery . Tools & Technologies Agentic AI Agentic Frameworks : LangChain, CrewAI, AutoGen, AutoGPT, BabyAGI for building, managing, and orchestrating intelligent agents. LLM APIs : OpenAI (GPT-4/3.5), Anthropic (Claude), Cohere, Hugging Face Transformers. Memory & Vector Databases : FAISS, Weaviate, Pinecone, Chroma for embedding-based agent memory and contextual retrieval. Prompt Management Tools : PromptLayer, LangSmith for testing, evaluating, and refining agent prompts and traces. RAG & Context Enrichment : LangChain RAG pipelines, Haystack, Milvus. Autonomy Infrastructure : Docker, FastAPI, Redis, Celery for building scalable agent runtimes. Observability : OpenTelemetry, Langfuse (or similar) for tracing agent decisions, failures, and success metrics. Testing Agentic Behavior : Integration with PyTest + mock APIs/tools to validate autonomous decision logic and fallback strategies. ", "

Job Title: Event Outreach Specialist Location: Mohali (On-site) Job Type: Full-Time Experience: 3 6 Years About RChilli RChilli is a global leader in AI-powered HR Tech, enabling organizations to automate and streamline their recruitment processes with intelligent, scalable, and future-ready solutions. Trusted by top ATS, job boards, and global enterprises, we deliver innovation that drives talent transformation worldwide. To support our rapid growth, we are looking for a driven and strategic Event Outreach Specialist who can turn leads into meaningful business conversations through personalized outreach, event engagement, and field-based interactions. Role Overview This is a hands-on role that blends email marketing, account-based marketing (ABM), event coordination, and field travel. The ideal candidate is proactive, highly organized, and focused on outcomes. This role is focused on building real, in-person connections with prospects, partners, and clients. You ll be directly responsible for driving Virtual or In-Person meetings taking leads from interest to interaction through strategic outreach, personalized follow-ups, and on-ground presence. You will work closely with marketing and sales teams to drive high-value engagements across our key markets and audiences. Key Responsibilities Lead Engagement & Meeting Scheduling Engage with leads generated from events (conferences, webinars, roadshows) and targeted campaigns to schedule in-person meetings. Coordinate with sales to align meeting plans with strategic accounts and pipeline priorities. Own the post-event follow-up cycle, ensuring timely outreach and meaningful conversations. Personalized Email Outreach Design and execute targeted, behavior-based email campaigns to follow up with leads and decision-makers. Use AI-powered tools (ChatGPT, Jasper, etc.) to craft personalized messaging based on lead behavior, account profiles, and event context. Track engagement metrics and optimize communication to improve meeting conversion rates. Account-Based Marketing (ABM) Implement and manage ABM strategies focused on high-value target accounts in HR Tech, SaaS, and enterprise segments. Collaborate with sales and marketing to create tailored engagement plans that drive meeting opportunities. Use account insights and behavioral data to personalize outreach and content delivery. Event Collaboration & Coordination Partner with marketing on pre-event planning, event logistics, and post-event follow-ups. Support scheduling of 1:1 meetings during trade shows, webinars, and roadshows. Ensure all leads from events are properly tagged, tracked, and followed up in the CRM. Field Travel & On-Ground Execution Travel to client offices or event locations to conduct or support scheduled meetings. Represent RChilli with professionalism and product knowledge during face-to-face engagements. Maintain accurate CRM records of meetings, feedback, and next steps. Requirements 3 6 years of experience in email outreach, ABM, or event engagement roles. Strong experience in field coordination, face-to-face client interaction, and follow-up. Hands-on experience with tools like HubSpot, Zoho, Salesforce, Mailchimp, or similar CRM/marketing platforms. Familiarity with AI-driven personalization and content creation tools. Excellent communication, relationship-building, and time management skills. Willingness to travel as needed for meetings and events. Prior experience in HR Tech, SaaS, or B2B tech industries is a strong advantage. International Travel What We Offer Competitive salary and performance-based incentives. Opportunity to work in a fast-paced, AI-led environment with global clients. Exposure to advanced marketing automation and account-based engagement strategies. Cross-functional collaboration with marketing, sales, and leadership teams. A chance to be part of a rapidly growing, innovation-focused organization shaping the future of HR Tech. ", "

Experience: 1 to 2 Years Qualification: Bachelor s degree in Computer Science, B.Tech in IT or CSE, MCA, MSc IT, or any related field. Work Mode: Onsite Shift Timings: 12 PM to 10 PM (Afternoon Shift) Job Role and Responsibilities: Design and implement complex algorithms for critical functionalities. Take up system analysis, design, and documentation responsibilities. Obtain performance metrics of applications and optimize applications for better efficiency. Handle and plan project milestones and deadlines effectively. Design and implement highly scalable, multi-threaded applications. Ensure code quality through unit testing, and maintain high standards of code documentation and structure. Use tools and techniques to detect and resolve memory leaks, including heap dumps and thread dump analysis for debugging and performance optimization. Technical Background: Strong knowledge of Java, web services, and Design Patterns. Expertise in Code Optimization and Performance Improvement. Knowledgeable in using tools such as Java/Mysql Profiler for profiling and optimization. Strong ability to debug, understand problems, find root causes, and apply the best possible solutions to resolve issues. Experience in writing unit tests using tools like JUnit, Mockito, or TestNG, ensuring code reliability and correctness. Experience in using tools for memory leak analysis, heap dumps, and thread dump analysis to troubleshoot performance bottlenecks. Good logical, problem-solving, and troubleshooting abilities to work on large-scale products. Knowledge of Regular Expressions, Solr, ElasticSearch, NLP, Text Processing, or any ML libraries. Fast learner with strong problem-solving and troubleshooting abilities. ", "

Job Description Location: Mohali Reports to: Compliance Manager Job Type: Full-Time Job Summary: As a Process and Compliance Auditor, you will be responsible for conducting audits of departmental Standard Operating Procedures (SOPs) to ensure compliance with company policies, regulatory standards, and best practices. You will support the auditing process by reviewing SOPs, identifying gaps or non-compliance, and working with departments to implement improvements. Key Responsibilities: Conducting Audits: Assist in planning and conducting audits of departmental SOPs across various departments (e.g., HR, IT, Sales and Marketing, Operations, Finance, etc.). Evaluate the accuracy, completeness, and relevance of SOPs to ensure they comply with company policies and external regulations. Identify areas of non-compliance, inefficiencies, and opportunities for process improvement. SOP Review: Review existing SOPs to ensure they are up to date and aligned with the latest company policies and industry standards. Ensure that processes are clearly documented and followed as intended. Reporting and Documentation: Prepare clear and concise audit reports highlighting findings, risks, and recommendations for process improvements. Document audit results and ensure that corrective actions are tracked and completed by departments in a timely manner. Follow-Up and Corrective Actions: Assist in follow-up audits to ensure that departments have implemented corrective actions and improved processes as recommended. Support departments in updating their SOPs based on audit findings. Collaboration and Communication: Work closely with cross-functional teams to ensure that audit findings and recommendations are clearly communicated and understood. No verbal communication. Provide support to department heads in developing, revising, and implementing new SOPs as required. Compliance Monitoring: Assist in monitoring compliance with regulatory requirements, industry standards, and internal policies. Help ensure that departments maintain ongoing compliance with relevant guidelines (e.g., ISO standards, internal controls). Qualifications: Bachelor s degree in Business Administration, Accounting, Quality Management, or a related field. 1 - 3 Years of experience in auditing, compliance, or a related field (entry-level experience welcome). Basic understanding of internal controls, audit processes, and SOP development. Familiarity with regulatory frameworks and ISO standards is a plus. Excellent attention to detail and organizational skills. Strong verbal and written communication skills. Ability to work independently as well as in a team environment. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint), Google Suite. Key Competencies: High level of integrity and ethical standards. Analytical and critical thinking skills. Ability to manage multiple tasks and meet deadlines. Willingness to learn and grow in the field of compliance and auditing. What We Offer: Competitive salary and benefits package. Mentorship and opportunities for professional growth. A collaborative work environment with opportunities for learning and development. ", "

Job Description Job Title DevOps Engineer (DevOps Lead) Experience Level : 4 to 6 years Work Location : Onsite, Mohali Working Days : 5 days (Mon to Fri). Must be flexible to work in a 24 x 7 work environment. Education Qualification : Graduate in Computer Science/Information Security or related field Job Description : As a DevOps Lead in a SaaS company, your primary responsibility will be to architect, build, and maintain the infrastructure necessary to support the company s software applications and services. You will also lead a small team of DevOps engineers, providing technical mentorship and ensuring best practices across deployments, automation, monitoring, and security. You ll work closely with developers, system administrators, and stakeholders to ensure infrastructure is secure, reliable, scalable, and cost-efficient. Job Responsibilities : Lead and mentor a team of DevOps engineers, ensuring consistent delivery, training, and process improvements. Conduct regular code and infrastructure reviews, guiding team members on technical challenges and performance optimization. Designing, building, and maintaining cloud-based infrastructure such as Oracle, GCP, AWS, or Azure. Managing the company s CI/CD pipeline to ensure code changes are deployed quickly and reliably using tools like Jenkins, YAML, and Manifest. Automating deployments on Kubernetes clusters to reduce manual intervention. Proficient in Docker-based containerization; managing images and working with Docker Hub. Hands-on experience with configuration management tools like Ansible; creating and managing playbooks and roles. Strong knowledge of version control systems like Bitbucket, Git, or GitHub. Monitor infrastructure and applications using tools like New Relic, Site24x7, Prometheus, and respond to alerts in a timely manner. Hands-on experience with SQL and NoSQL databases such as MySQL, Cloud SQL, Oracle SQL, MSSQL. Collaborate with software developers for optimization, monitoring, maintenance, and troubleshooting. Experience with web servers such as Apache Tomcat, NGINX, and Apache HTTPD. Standardize and document deployment processes for client-side implementation. Ensure high availability and low downtime of servers and services by proactively monitoring cloud infrastructure. Handle incident response, troubleshooting, and support requests, acting as the escalation point for the DevOps team. Develop and implement security policies, access controls, and data protection protocols. Stay updated with trends in DevOps, automation, and cloud platforms to introduce innovation and improvements. Essential Qualifications : Graduate in Computer Science/ Information Security or a related field. Strong experience in Linux/Unix systems administration and scripting (Bash/Python). Hands-on experience with cloud platforms (Oracle, GCP, AWS, or Azure). Experience in managing containerized and Kubernetes-based infrastructure. Strong leadership, communication, and team management skills. Experience working in fast-paced, SaaS-based environments is a plus. ", "

Role: Finance Executive Location: Mohali Experience:4-5 Years Shift : CST (Onsite) We are looking for a detail-oriented Finance Executive with 4-5 years of experience in financial analysis and reporting. The ideal candidate will be responsible for handling financial data, generating insightful reports, and supporting strategic decision-making through accurate analysis. Key Responsibilities: Financial Analysis & Reporting: Prepare and analyze monthly, quarterly, and annual financial reports. Generate financial forecasts, variance analysis, and trend reports. Assist in budget preparation, cost control, and profitability analysis. Data Management & Insights: Manage and maintain financial databases, dashboards, and reports. Extract insights from financial data to support business strategy and decision-making. Automation & Process Improvement: Implement automation tools to streamline financial reporting and reduce manual efforts. Work with ERP/CRM systems for efficient financial data management. Compliance & Documentation: Ensure accurate financial documentation and compliance with company policies. Support internal audits, reconciliations, and tax-related reporting. MBA in Finance, or related field Key Skills & Qualifications: MBA degree in Finance, Accounting, or a related field. 4-5 years of experience in financial reporting, analysis, and forecasting. Experience with ERP/CRM tools for financial data management. Excellent analytical and problem-solving skills. Ability to translate complex financial data into meaningful insights. Preferred Skills: Experience in automation of financial reporting. Strong understanding of budgeting, cost analysis, and financial modeling. Ability to work independently and collaborate with cross-functional teams. Hands-on experience in: Building consolidated books Financial reporting Budgeting Financial analysis Understanding of SaaS metrics (e.g., MRR, ARR, CAC, LTV, Churn) ", "

Title: Sr. MIS Operation Manager Location: Mohali, Punjab Work Mode: Onsite Experience: 6-8 Years Job Role & Responsibilities: RChilli Inc. is a leading information technology company committed to excellence and innovation. We are looking for a Senior MIS Operations Manager to lead data-driven decision- making, automation initiatives, and operational improvements at RChilli. This role will bridge the gap between IT, Operations, and Leadership to streamline workflows and enhance efficiency. The ideal candidate will have a strong background in Business Intelligence, Data Analytics, and Automation, with expertise in Power BI, Google Data Studio, Tableau, Advanced Excel, SQL, and ERP/CRM tools. Key Responsibilities: Drive automation initiatives to minimize manual data processing using AI and other advanced technologies. Develop and maintain dashboards and reports using Power BI, Google Data Studio, Tableau, and Advanced Excel. Lead the restructuring and automation of organizational-level reports focusing on key business metrics such as financial health, customer success, and operational efficiency. Your innovations will help drive our strategic direction. Cross-Departmental Reporting: Manage, automate, and streamline reporting across Finance, Customer Success, IT, and HR departments. Explore future automation opportunities in other departments as you identify them. Manage and optimize SQL databases to support data analysis and reporting needs. Collaborate with IT, Operations, and Leadership to streamline workflows and improve decision-making processes. Ensure data integrity, accuracy, and security across all MIS and analytics functions. Lead process improvement projects to enhance operational efficiency and data-driven decision-making. Translate business requirements into actionable insights for strategic planning and performance monitoring. Monitor key performance indicators (KPIs) and generate reports for leadership review. Implement and manage ERP/CRM tools to improve operational effectiveness. Train and mentor team members in MIS tools, reporting, and data analytics best practices. Stay updated on emerging trends and technologies in MIS, business intelligence, and automation. Education: Bachelor s/Master s degree in Science with Mathematics/ Data Analytics/ MIS / Business Analytics/ Finance, or related field. Technical background: 6 to 8+ years of experience in MIS, Business Intelligence, Data Analytics, or Operations Management. Proficiency in Power BI, Google Data Studio, Tableau, Advanced Excel, SQL, and ERP/CRM tools. Strong analytical and problem-solving skills with a data-driven approach. Experience in automation, process improvement, and dashboard development. Ability to translate business needs into data-driven insights and operational strategies. Excellent communication and stakeholder management skills. Knowledge of AI-driven automation solutions is a plus. Ability to lead and manage the operations department effectively. Other required skills: Excellent communication and stakeholder management skills. Ability to work in the CST time zone. Ability to manage teams. Detail-oriented with a commitment to accuracy and quality. Experience in AI-driven data processing and automation solutions. Exposure to cloud-based data analytics tools. Knowledge of RPA (Robotic Process Automation) is an advantage. What We Offer: Opportunity to work with a dynamic and innovative team. Professional growth and development opportunities. Opportunity to lead data-driven transformation initiatives. Collaborative work environment with cutting-edge technology adoption. Competitive compensation and growth opportunities. ", "