Data & Analytics Delivery Lead

Purpose

As a D&A Delivery Lead in the Commercial domain, you will be responsible for identifying capability needs within sub-Commercial communities (e. g. , Marketing, Pricing, GPD). Your role involves aligning requirements between global functions and regional needs, serving as a Single Point Of Contact (SPOC) for both regions and global functions. You will oversee the end-to-end delivery of Data & Analytics products and services, including data pipelines, Data Marts/MIOs, dashboards, and analytics. This involves coordinating with Global D&A and Functional leads, leveraging existing capabilities, and creating new, sustainable data products. Your goal is to develop D&A capabilities that are scalable, increase efficiency, drive new revenues, provide competitive advantages, and support business teams in making informed and faster decisions.

Accountabilities

• Engage with business stakeholders to capture and understand D&A demand, translating business requirements into clear user stories and outcomes for the D&A team.
• Challenge the status quo to deliver scalable and sustainable solutions.
• Support business transformation from legacy D&A solutions to automated Descriptive, Predictive, and Prescriptive decision-support solutions.
• Act as Single Point of Contact for application architecture and the tactical operationalization across Commercial solutions, driving business definitions ownership and data lineage in our Data Catalog.
• Serve as the business customers voice to the development team/squads, translating technical details into business language and vice versa. Lead the daily development team stand-up.
• Develop scope, define backlog items, and manage the workload across the Agile development team.
• Address product-related issues, make decisions, and perform trade-off analysis to maintain alignment with business deliverable commitments.
• Understand end-to-end data management interactions and dependencies across complex data pipelines and models, assessing their impact on D&A products.
• Develop a scalable delivery team to accelerate the go-to-market of our D&A services.
• Educate clients on the D&A and IT business model, value, and value proposition.
• Coordinate with Commercial Leads and Chapter Leads to optimize team composition within the Commercial squad.

Experience / Previous jobs required for the job

• Proven track record in successful managing D&A and/or Commercial delivery teams.
• Overall 3 years of D&A management experience, at least 3 years of Commercial domain expertise and understands /have experience with the related Commercial solutions and DW like BW, SFDC, etc.
• Experience leading teams in an agile matrix organization.
• Working with different levels of the organization (business and IT)
• Experience with Business Analyst methodology, gathering Business Requirements, defining personas, mapping information required.

Critical knowledge and education required for the job

• Bachelor s or Master s degree in Informatics, Computer Science, or a related D&A field, with 3-8 years of relevant experience in D&A and Commercial areas.
• Experience with cloud-based ELT, big data tools, infrastructure, analytics, and visualization tools like Qlik and PowerBI.
• Experience running Scrum/Agile development practices, ideally as a product owner or scrum master.
• Knowledge of Business Process Management.

Experiences to be gained in the job:

• Simplifying complex D&A issues with clear communication towards business stakeholders.
• Developing Smart Mart/Data Modeling and intuitive D&A solutions to ensure our Global Data Model always meets standards: Findable, Accessible, Interoperable, and Reusable (FAIR).
• Managing supplier resources and handling escalations as needed.
• Managing expectations and partnerships of D&A within Global and Regions.

Capabilities

Managerial Capabilities:

• Expertise in translating business requirements into clear stories, mapping personas, delivering the data required as a MIO, and challenging business requirements.
• Ability to select and steer a DevOps team to ensure all related activities (BA, ETL, Data Engineering, Visualization) are efficiently executed within the team towards a common goal.

Core Capabilities:

• Effective communication, ensuring impact and commitment from individuals and stakeholders.
• Strong relationship building, collaboration, and influencing skills, crucial given the data complexity and integration challenges.
• Proactive in sharing best practices, ideas, and insights across the team, inspiring change towards a true DevOps operating model using the Agile Chapter structure.

Bachelor s or Master s degree in Informatics, Computer Science, or a related D&A field, with 3-8 years of relevant experience in D&A and Commercial areas.